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Every time I go back in to play. I have passed levels that I have not played. They even have stars by them
Yes, and it was wonderful. Thank you to all who helped resolve the issue!
Hi @cvblindguy, just wanted to check if you have been able to play your current level?
Okay, I understand and let me reach out to Player Support and see what can be done!
Please keep checking your game for any changes, close it and reopen it in a little while 😉
No, I was playing normally until 8826. The next time I logged in it had jumped a whole level. I would like my game reset 8826 if that's possible. If I played that level you requested, and passed it the next time I logged in. It would skip to a whole new level
Hi and sorry to hear the game keeps bouncing you around the saga map!
Looking at the screenshot, it seems that level 8901 is missing starts so it has not been passed yet and the game needs you to pass it!
You mentioned that you have played level 8901 but did you pass it?
I'm playing on a Samsung S21 5G.
I was on 8826 when this all started. The other screenshot is where it currently has leaped to. I have tried a bunch of fixes. Logging out, uninstalling the game, shutting my phone off. Restarting it multiple times with no effect. Here is my ID: 12411241288.
Hello @cvblindguy 🤗 Welcome back & wish you a Very Happy New Year🎉
First of all, Thank you for your patience! Our Community In-charge and most of the Kingsters are back from the Holidays! Now, I can report about your issue 👍
I need these details please ⬇️
Talk to you soon! Have a great rest of the day🍫🍫
Hi, I'm still having the same issues. I was on level 8826 when this started. Now it has jumped to level 8901. I haven't played it at all because every time I do, and I have to log out it jumps a level when I go back to play. Please help
Hello @cvblindguy🤗 Hearty Welcome to our Candy Crush Saga Community!
Looks like there is a glitch in the game!! I have seen couple of complaints with this glitch, and there is nothing you can do to get out of it!!
Only Candy Team can check what's going on and fix it from their side. But, all the Kingsters are on break due to Holidays!! Hence, you will have to wait till the New Year's!
You can try --> Log out of the game -- close the App --- turn off the Wi-Fi -- shut down your device and turn it back on after 5 minutes -- turn on the WiFi -- reopen the App and log back in.
If that doesn't work, I would say leave it like that!! Please come back on January 2nd and remind me, so that I can report to our Community In-charge!!
To reply back, you can type in the blank box given below🍫🍫
Happy Holidays🎄🎄
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Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
