The Community in more languages
Now the forum welcomes more languages.
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Hello again Sally @Sally_Aveni๐ค
That screenshot is more than enough! Than you!
I tried to check in my old computer and it has Windows 8. Hence, I couldn't check if Windows7 is the one that is causing issue!!
Like I said in my initial comment, can you please try to open the game on a different browser (Internet Explorer/Edge, Firefox, etc.,) and see if the game loads properly? Also, like Alienscar mentioned, please open the game in "Incognito Window".
Please let me know how it goes! Once you try all the troubleshooting steps, I can report to our Community In-charge and seek their assistance๐๏ธ
Talk to you soon๐ซ๐ซ