Screen goes black after showing ad (Edited by CM: Reported to the Studio)!

ffdeli · March 28

https://community.king.com/en/candy-crush-saga/discussion/comment/2966438#Comment_2966438

Mine is doing the same thing it is making me not want to play as often

CharS1964 · March 30

https://community.king.com/en/candy-crush-saga/discussion/comment/2965560#Comment_2965560

I tried force closing app and it didn’t work. I ended up having to uninstall and then reinstall. My progress was saved but I lost all my powerups.

skyounger · May 4

for some reason when I go on Candy Crush.I get a black screen . it comes up as off line and has always done that, I guess because I play on phone sometimes. I play another game and can get on it and it comes up as off line also and it works. What can I do to fix it? Thanks

kiara_wael · May 4

Hi And Welcome to the King Community

Thank you for the feedback. Most of the time, a black screen in Candy Crush is due to a temporary glitch in the game or your device. It's annoying, but luckily, it's usually easy to fix. Glitches can come from outdated game versions, low device memory, or other apps running in the background.