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I keep getting this message on my iPad. IOS is up-to-date and I went in the App Store and candy crush is up to date as well. I tried turning the iPad completely off and back on and still get the error message.
they are not fixing anything. I’ve now lost all my gold and friends as well and just get a canned response from support. Im left to assume king just wants everyone to buy stuff when they do they stupid updates.
I just logged in to play today (after losing my gold bars yesterday) and am being asked for my date of birth again. I am afraid that if I input my date of birth, I will lose everything. I don't understand why this keeps happening to me. The last time I put I my DOB, I lost my profile picture, my friends, and my gold.
My problem is still not fixed since May 19. I lost my friend's, profile picture, and 5000 gold bars. I have continued to play a bit and earned 30 gold bars, but today those 30 disappeared. I don't understand what is going on.
If you have been reading these threads you will realise you are not alone. I know it is very frustrating but all we can do is hope that the powers to be manage to sort out the problems.😏
I log in with a Kingdom account and have lost everything except the level. The profile picture, hundreds of friends, more than 400 gold bars, extra lives, dozens of boosters.
*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules
I am using my Kingdom account. *Edited by CM* "I was using my iPhone and I logged into my account today and found that my gold had disappeared. I had more than 2,000 gold and now I only have more than 20.i m sad
*Edited by CM: That's too much personal information. For your own safety and protection do not share your email address - Our House Rules
Logged in and was asked for my date of birth. Played a level and thought I would use some of the 30 gold I received from winning the last round… but I have no gold!
Tried the level again only to get bombarded by tutorials and a prompt to add friends… so my friends have gone too!
Then noticed my profile picture had changed :/
But I still have my boosters…but for how long?
*Edited by CM: Hold on a bit! Please remember to be sweet and kind - Our House Rules
Lost 200+ gold bars, avatar, friends, extra lives and boosters. Everything except my level. Seems issue 2.
Please I need help on how to retrieve my account back because I don't understand this update stuff anymore
My account updated itself and now I lost my account,my gold bars,my friends and I was at lvl 3443
It's so annoying
Also lost all my friends, gold, profile picture
I can’t even log back in because it is saying wrong email and password combination. I do not want to play starting from level 1 again. How do i get my progess back? With all the boosters and gold bars accrued?
Hello @Cautious05 can you provide a little more information please?
Did you see a message appear in your game telling you to update?
I lost my friends, profile picture, and gold bars. I am at the correct level and I still have all of my "boosters".
Thought I was the only one,it's so frustrating!!!
Issue One —> Logged into the game with Kingdom account. Lost Gold Bars, profile pic, Friends list & level progress
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Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
