App Update Issues⛔️Reported

sWi7zLe · May 18

Logged in and was asked for my date of birth. Played a level and thought I would use some of the 30 gold I received from winning the last round… but I have no gold!

Tried the level again only to get bombarded by tutorials and a prompt to add friends… so my friends have gone too!

Then noticed my profile picture had changed :/

But I still have my boosters…but for how long?

*Edited by CM: Hold on a bit! Please remember to be sweet and kind - Our House Rules

大神仙 · May 18

https://community.king.com/en/candy-crush-saga/discussion/comment/3062728#Comment_3062728

I am using my Kingdom account. *Edited by CM* "I was using my iPhone and I logged into my account today and found that my gold had disappeared. I had more than 2,000 gold and now I only have more than 20.i m sad

*Edited by CM: That's too much personal information. For your own safety and protection do not share your email address - Our House Rules

aliyar · May 18

*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules

kepey · May 18

I log in with a Kingdom account and have lost everything except the level. The profile picture, hundreds of friends, more than 400 gold bars, extra lives, dozens of boosters.

Rachann · May 19

https://community.king.com/en/candy-crush-saga/discussion/comment/3064301#Comment_3064301

If you have been reading these threads you will realise you are not alone. I know it is very frustrating but all we can do is hope that the powers to be manage to sort out the problems.😏

TaoMama · May 25

My problem is still not fixed since May 19. I lost my friend's, profile picture, and 5000 gold bars. I have continued to play a bit and earned 30 gold bars, but today those 30 disappeared. I don't understand what is going on.

TaoMama · May 26

I just logged in to play today (after losing my gold bars yesterday) and am being asked for my date of birth again. I am afraid that if I input my date of birth, I will lose everything. I don't understand why this keeps happening to me. The last time I put I my DOB, I lost my profile picture, my friends, and my gold.

lspring2017 · June 1

https://community.king.com/en/candy-crush-saga/discussion/comment/3064918#Comment_3064918

they are not fixing anything. I’ve now lost all my gold and friends as well and just get a canned response from support. Im left to assume king just wants everyone to buy stuff when they do they stupid updates.

App Update Issues⛔️Reported

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