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App Update Issues⛔️Reported

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Answers

  • sWi7zLe
    sWi7zLe Posts: 4

    Level 1

    edited May 18

    Logged in and was asked for my date of birth. Played a level and thought I would use some of the 30 gold I received from winning the last round… but I have no gold!

    Tried the level again only to get bombarded by tutorials and a prompt to add friends… so my friends have gone too!

    Then noticed my profile picture had changed :/

    But I still have my boosters…but for how long?

    *Edited by CM: Hold on a bit! Please remember to be sweet and kind - Our House Rules 

  • 大神仙
    大神仙 Posts: 3

    Level 1

    edited May 18

    I am using my Kingdom account. *Edited by CM* "I was using my iPhone and I logged into my account today and found that my gold had disappeared. I had more than 2,000 gold and now I only have more than 20.i m sad

    *Edited by CM: That's too much personal information. For your own safety and protection do not share your email address - Our House Rules 

  • aliyar
    aliyar Posts: 3

    Level 1

    edited May 18

    *Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules 

  • kepey
    kepey Posts: 1

    Level 1

    edited May 18

    I log in with a Kingdom account and have lost everything except the level. The profile picture, hundreds of friends, more than 400 gold bars, extra lives, dozens of boosters.

  • Rachann
    Rachann Posts: 9

    Level 2

    If you have been reading these threads you will realise you are not alone. I know it is very frustrating but all we can do is hope that the powers to be manage to sort out the problems.😏

  • TaoMama
    TaoMama Posts: 5

    Level 2

    My problem is still not fixed since May 19. I lost my friend's, profile picture, and 5000 gold bars. I have continued to play a bit and earned 30 gold bars, but today those 30 disappeared. I don't understand what is going on.

  • TaoMama
    TaoMama Posts: 5

    Level 2

    edited May 26

    I just logged in to play today (after losing my gold bars yesterday) and am being asked for my date of birth again. I am afraid that if I input my date of birth, I will lose everything. I don't understand why this keeps happening to me. The last time I put I my DOB, I lost my profile picture, my friends, and my gold.

  • lspring2017
    lspring2017 Posts: 4

    Level 1

    they are not fixing anything. I’ve now lost all my gold and friends as well and just get a canned response from support. Im left to assume king just wants everyone to buy stuff when they do they stupid updates.

Hey! Would you like to give us your opinion?