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goudstaven
Answers
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Thanks Nancy!
I need to know these details too… do you remember from how many races did you not receive the Gold Bars? Did you happen to take & save any screenshots of you winning the Race?
Did you ever try to contact the King Player Support team and send a complaint about your missing reward?
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i don't take any screenshots and i don't counter how many i don't get.
yesterday it was again that i don't get it
and i also don't contact support
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Thank you, Nancy!
I have reported your issue to our Community In-charge. I will get back to you once I find anything!
Have a sweet day ahead🍫🍫
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Hi Nancy,
In these cases, you might want to try updating your browser or perhaps try a different one if you have access to it. If you use Chrome, try Edge or Vice versa.
You can also try clearing the browser cache as there might be a bug causing issues when trying to use your Gold Bars.
How do I empty my browser cache?In Chrome
- On your computer, open Chrome .
- At the top right, click More. Clear browsing data.
- Choose a time range, like Last hour or All time.
- Select the types of information you want to remove.
- Click Clear data.
By the way, what happens when you try to use Gold Bars? Do you get any error message or does the game get stuck in loading?
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my pc and browser are up to date
if i want to use the goldbars get i the popup to buy
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Hmm, if you're being asked to purchase Gold Bars then you might not have a enough for the purchase you want to make.
How many Gold Bars do you currently have and what is it that you are trying to use it for? Is it to buy extra moves or a specific booster?
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now i have 9 bars en mostely i buy extra moves
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And you are trying to use the 9 Gold Bars you have left to buy extra moves? The cost for extra moves is 10 Gold Bars, can you confirm how many Gold bars your game is asking for extra moves?
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normally i must have more than 9, i had just earned 25 bars but i don't get them and i don't know it
extra moves costs 10 bars
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