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How to get rid off chocolate box glitch? (Under investigation)!
Answers
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Hello, everytime I open the app it gets stuck in this screen. What can I do to solve this??? Please help thank you! It doesn’t let me click continue
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Hello @dkuzu🤗 A Warm Welcome to the King Community!
We have received various complaints about the Chocolate Box issue in the past week!
I am relieved to inform you that it was reported to the game Studio and they are investigating the issue. Please check our Community In-charge's latest comment —> HERE (click on the Green letters).
In the meantime, please try and see if closing the App - clearing Cache/offloading the App, resolves the issue temporarily!Thank you for your patience & understanding!
If you have further questions, please type below 🍫🍫1 -
reg chocolate box glitch.. have the issue since October 2023
Member id: 1511657899
Phone model: iPhone 13 Pro Max
App version: 1.279.1.1. ; iOS 17.5.1
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Still the same and I can't do anything! Can't believe it's taking this long. Thank you.
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i also have an issue with the chocolate box hanging. i always turn off my phone to start all over again. how do we resolve this
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Hello @MarisA0417🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing a glitch with the Chocolate Box feature!
Hello again @shanezehra🙋♀️
So sorry for missing your above comment!
Over the past week, we have received multiple complaints about Chocolate Box feature! It was reported to the Candy Studio and they are working on a fix. Please check this message by our Community In-charge regarding this issue —> HERE (click on the Green letters).
Thank you both for your patience & understanding 🙏1 -
ok will wait for the fix. Don't know how will we know that it is fixed now.
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la boite de chocolat est bloqué sur la main.
si j'utilise une main ça ne coche pas de case, il ne se passe rien, que ce soit sur mobile ou sur facebook, pareil.
the box of chocolate is stuck on the hand.
if I use one hand it doesn't check any boxes, nothing happens, whether on mobile or on Facebook, the same.
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Hi and welcome to the King Community
Thank you for reporting , some players have this problem to , In the meantime
Please Check app update - Log out game - Restart Device - Open game and Log in.
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I already did all that0
