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I can’t connect my game to App Store
Hi everyone,
We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated with any progress and let you know once the issue has been fixed.
Thank you for your support!
At end of game it comes up contacting app store so I cannot continue. also I cannot buy from the shop
Hello @Jycallthyrun🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
But, you are not alone! There are many other players that are experiencing the same issue since past week! We have been compiling all the complaints in our main thread —> Error in Contacting Store — Under Investigation (please click on the Green letters to check others' complaints).
The Candy Studio is investigating this issue! But, we do not have any update yet! But, please do not reinstall your game as it will not resolve the issue!
If you have any questions in the meantime, please type below!
Thank you for your patience & understanding🙏
Hi and welcome to the Community!
Thanks for your feedback!
You can read here about this problem!
Icacan'connconnecst
Ja też nie, jest to bardzo uciążliwe.
Me too. Android. Restarted, reinstalled. Actually PUT ME BACK 1 LEVEL. Now I can't even get ads for boosts or lives
no puedo comprar nada ni con lingotes de oro
I have done everything they mentioned as well still no difference
Is there any update on this issue
Yes. I’ve had the same problem for the last 4-5 days. Can’t even save progress or log in as it says I have no internet/wifi. It’s ridiculous and needs sorting asap.
I have also lost 30 gold bars because of the app freezing and not connecting to the App Store.
this issue has been going on for days now. How much longer?
Hi - I have money on my playstore account but it won't let me purchase from the shop. It says error on your part. Due to connection issues we couldn't verify your purchase. We'll try to verify the status of it and let you know when the connection is restored. This issue has been ongoing for 7 hours today. Thank you.
I’ve tried everything g you have suggested to no avail. 😢
I purchased more bars and used more candies and lives. I hope I get compensated for all the inconvenience and all candies I have used!
I have used alot of my candies and lives becuase I cannot access my bars.
I’ve rebooted, but it still won’t connect. Wheel just spins.
Hi and Welcome to the King Community
Thank you for the feedback , Please check this page for more Info
I try to buy things before the match but I can't, even though I have enough gold to buy them.
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why is my candy crush not connecting to app store
I've got to ask this as it just isn't going away: Are King aware that there is glitch in the map graphics for new players this week? I started two new games at the weekend, one the old iPhone running on iOS 12.5.7 and the other on the old iPad which is running on iOS 15.8.5. Both games the moment I had closed and reopened…
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
