Trouble buying fish.

Deb8227 · July 29

I am playing Candy Crush Saga on a Kindle Fire HD 10. When I try to purchase fish, the system will not let me choose the middle option of buying 3 fish for 7 gold bars (no time limit).

kiara_wael · July 29

Hi and Welcome to the King Community

Thank you for reporting , In the meantime please check this page here

https://community.king.com/en/blog/discussion/268253/did-something-go-wrong-with-your-purchase-kindle

PummyRaj · July 29

https://community.king.com/en/candy-crush-saga/discussion/462676/trouble-buying-fish

Hello @Deb8227🤗 A Warm Welcome to the King Community!

I have seen few complaints about this, but with different boosters and the last option!! I heard back from one player and they said the glitch was resolved!

So, I am not sure if it is a temporary glitch or it gets resolved on its own!!

Thank you for mentioning the device you are using. Can you tell me how long have been experiencing this issue? Have you tried the regular troubleshooting steps including clearing cache?

Please reply back by typing below🍫🍫

Deb8227 · July 29

It has been happening for three or four days. I have tried rebooting and clearing cash.

PummyRaj · July 29

https://community.king.com/en/candy-crush-saga/discussion/comment/3127623#Comment_3127623

Thank you for replying back, Deb🤗

Let me report to our Community In-charge and see what they say!

Can you please tell me the version of the App you have right now, a screenshot of the offer/package you were trying to buy and your game ID number.

Please check this link for your ID —> How can I find my Player ID number?

Talk to you soon🍫🍫

Deb8227 · July 30

My game ID is 10387702747. Attached is the screen

Jelly Fish Purchase Options.JPEG

PummyRaj · July 30

https://community.king.com/en/candy-crush-saga/discussion/comment/3128317#Comment_3128317

Hi Deb @Deb8227 🙋‍♀️ Good Morning!

Thank you very much for the screenshot! I will send it to our Community In-charge, so they can check 👍

Trouble buying fish.

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