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What happened my win streak
It's back!
Hi everyone,
Weāre aware of the recent issues with the Candy Necklace (win-streak) missing from the game. The team is currently investigating the problem, and we hope to have it resolved soon.
Thank you for your patience, and weāll keep you updated as we learn more š
Thank you @Radevins16 š¤
I have an iPhone. I am on 1.284..2.2 version
Hello @Radevins16š¤ A Warm Welcome back to the King Community!
It is not just you! There are other players that are experiencing this issue and it has been reported! Please wait till tomorrow to hear back from our Community In-charge.
In the meantime, can you please tell me which device you are using and which version of the game App do you have right now?
Please reply back by typing belowš«š«
It gets worse, and I think I see what King's up to.
I started a new game as a test.
King has introduced a new element to the Win streak necklace where it gives less rewards:
^ The 5th max tier gives 2 stripes, 1 wrapped, 1 color bomb, and the +3 moves.
Before, we got 2 of each booster from the max tier along with the +3 moves.
This change is terrible and defeats the purpose of the "goodie bag". It's as if it may as well not exist anymore. I have to hand it to King. I didn't see how they could suck the fun out of the game any more than it already is, and they come up with this latestā¦
*Edited by CM: š³ You seem to be lost and in the wrong thread! Please keep it in topic - OurĀ House Rules
my streak boosters have been missing all day. Where are they??
I also updated the iPad to the latest version, obviously restarted it and it didn't fix it. It's total crap when they tell us to update to the latest OS and latest version of the game. It doesn't fix anything. Ever. Not once. My mom's old android generic tablet is 5 yrs old and she gets events and features that I don't ever get and vs versa. It has nothing to do with our devices. King just randomly selects groups of people and removes anything that helps us move forward in the game or is fun to play. Of course they would remove it. Without win streak, people will play the same levels 20 times before completing them, so they will spend more money on more boosters and more good bars. Especially with timed events like Top That or Candy Royale. It's crap.
Same problem happened to me with the win streak never showing up. Usually the win streak glitch only affects one level but today it was 15 levels to finish both of the races. I spent gold bars and boosters on most of the levels.
Hello @Justmau88š¤ A Warm Welcome to the King Community!
Are you talking about the extra boosters from Win-streak, that we receive after winning each level?
If so, looks like there is an issue in the game with the Win Streak! Some other players are also missing the Win Streak in their games as well!
Can you please tell me which device you are using?
Hi Julesšāāļø
There are few other players that are experiencing this same issue! I have reported it to our Community In-charge so that, they can send it to the Game Studio.
Can you please tell me which device are you using and which version of the App do you have right now?
Mine has disappeared today as well. Playing further levels doesn't correct it.
Sorry device is iPad and latest software and latest game version. Everything up to date on my end.
Device is Android Lenovo tablet, latest software and latest CC version.
My Candy Necklace has disappeared again @QueenB @PummyRaj
You assured me you were going to speak to the Design Studio about this. Either you haven't or they are just totally ignoring you and CCS players.
As I have stated previously, this is straight out fraud/theft as the boosters I have earned with the Candy Necklace are my property.
If the designers persist in fiddling with the game at the start of each week, a supervisor should be ensuring this is done competently.
This is not the way to treat valued players/customers.
Hi @Aries2020šāāļø
I have just responded to your other question! Hence, closing this thread considering it as Duplicate Post!
Thank you for understanding and have a great rest of the dayš«š«
Hello @Aries2020š¤ Hope you are having a nice day!
I have seen few more complaints about the Streak! I will send a complaint to the Community In-charge!
Can you please provide these details for me ā> Device you are using; version of the App you have right now.
Thank you & talk to you soonš«š«
Why did it suddenly disappear? It won't reappear. I restarted the game, I tried old levels and it is gone. It is almost impossible to move through the game without it and without losing all my gold bars especially with how much King charges for everything. Top That is going to be impossible to win bc of how slow the game is progressing without it. Why does King keep doing this to us?
I keep getting this message but the win streak isn't there! And I tried replaying old levels and it is still gone. Something is definitely wrong here. Again. King should be ashamed of themselves. Never ending bugs and glitches.
Mine disappeared and isn't coming back. It's really hard to progress in thr game without it bc of how much money King charges for gold bars. How can King just randomly select people to remove features and events? It's so unfair!!
Why did it disappear and when is it coming back?? I got some push notification about it when I restarted my game saying it's coming or it's there but it's not there!
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So tempted to make a joke about temporary featuresā¦
Try playing an old then new level, see if it is revived. If not, it is either a bug or you are part of a test group that is was removed from. Who knows? Maybe they are updating it again and broke it.
Mine dissappeared for one level and then reappeared!
Mine also goneš”Time to say goodbyeā¦.
Hi and Welcome to the King Community
Thank you fir reporting .Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
After login again whatever bonus feature you will get that is currently available in your game. Other than that, features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game
Mine also gone...It is really hard to complete a level without It and dont waste gold...Please revise It. Thanks
I have often experienced that the win streak only reappears once we have played one level. When you start a new level check on the screen below that your win streak is shown and present at the bottom. If you get onto the pre game screen and do NOT see your win streak at the bottom, then press the X and play an old level. Then try the new level again and hopefully your win streak will show up again at the bottom of this screen:
Have you tried just playing an old level or two? That usually brings back my candy necklace when it's gone. Don't play a new level until it's back.
My win streak has also gone it was over 70! Itās not even giving me a new win streak whatās going on?
Then there must be something wrong indeed. Sorry I couldn't help. There have been other comments I've seen about this. @PummyRaj maybe this needs looking into?
why has my win streak just vanished, it was over 70! Played a level and itās not even starting again? Is there an issue or is it just me, Iām using all my boosters as itās so hard Iām at level 15172 so need boosters, please help
Hace momentos atrƔs lleguƩ a 80 victorias consecutivas y no pude reclamar los beneficios de mi racha de victorias ,y eso me enojo.
Thank you for reporting , In the meantime If you miss a reward from any other feature, please report this to ourĀ Player Support TeamĀ hereĀ and tell yourĀ Game IDĀ there.
Hello @jules07984 š¤ A Warm Welcome back to the King Community!
I am sorry to hear about the issue with the win-streak in your game!
By any chance, the level you have played right now said āthis level does not affect your win-streakā? If it did, that could be the reason that the streak is not active!! Can you please play another level and see if the streak active or not?
Thank you for the heads-up, Christine šš¼
I have just answered a question about the won-streak as well!! Let me see what they will say when they come back š¤
Hi @Ccallstars šāāļø
I am sorry to hear that you are experiencing glitch with the win-streak š¶
Can you please provide few details for me to report the issue to the Community In-charge ā¬ļø
If I need any other details, I will get back to you š«š«
Thank you @Ccallstars š¤
Hi, thanks for the reply, no itās not one of those games where it doesnāt affect your win streak sadly, Iāve plaid another 15 games and Iām not even getting a win streak so it looks like Iām not getting my 70 streak back ā¹ļø
I passed more than 20 level without win streek I didn't see my streek
Mine is gone too!! And I got this new pop up message about it saying win streak coming or something, special rewards, etc, just like it does right before candy Royale goes elite for the weekend and it's till gone!! This is ridiculous!
"I am at level 17,000 but lost my old email access, so I recover my lost progress ?
How can I use my Candy Crush Saga to make money real cash?
pls upgrade the software you are taking our precious time.
yes I need to ask question about my game Candy Crush I am on level 4 84 and I need to delete that because the other phone I got I am on level 1190 I really need to keep this I am so far up there so I will delete one of them and that's level 484 thank you for your support
AMy ad free move off
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦