Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
My game is crashing after clicking on level I'm on. Crashing on Mobile (Android) Facebook and Desktop (Laptop)
What could be wrong?
Thank you for replying back @margyparr
Looks like you have opened multiple posts with the same issue!!
It will be hard for us to keep track and follow up with players when there are multiple posts! Let’s continue the discussions in your latest post here ⬇️ Click on “view post” to open the thread
I will be closing this thread as well as it is a Duplicate post!
Closing on Mobile and Desktop, error message on FB
Hello @margyparr🤗 A Warm Welcome to the King Community!
When you said "crashing" - is the game just closing by itself and you are seeing the Home screen of your device OR do you see a Grey screen?
Can you please post a screenshot of what you see on your map?
Must be my account as I logged into another FB account on a different browser and CC didn't crash. But I'm only on level 76 on that one. My main one is 12000+ :(
Same here... Tried everything 😕
I've done that, no help so far. That just told me to clear cache etc….
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
New here? Sign in or create an account to join the fun.
Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!