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Why are ads not working.
Janets2840
Posts: 2
Level 1
in Support
why are ads not working. After failing a level, it will not let me watch an ad in order to get additional moves
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Answers
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
For more Info Here
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Hello @Janets2840🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are having an issue with the Ads!!
The issue you are experiencing -- is it (a) Ads are not working & you are seeing "Ads not available" message OR (b) Ads are not appearing at all?
To reply back, you can type in the blank box given below🍫🍫
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I am on level 5020. I have always been able to access the ads (always offers 3 of them). I have tried numerous times and when I hit the ad button, it takes me there, but bounces right back to the game without the reward.
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Hello Janet @Janets2840🤗 Thank you for replying back!
I need a bit of clarification please! Which one is your experience--> (1) The screen comes back to the game after you watch an Ad OR (2) the Ad doesn't play and you are bounced back to game?
If you are watching the Ads, is it s specific brand of Ads that is causing this issue OR all Ads are just the same?
Which device are you using? Which version of the game you have right now?
Sorry for lot of questions! Just need to make sure before I can anything!
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I'm in level 15356 and I can't get ads ever since I stepped to 15200.. It's rare, why
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Very frustrating glitch with ads. At the end of a turn, I watch the reward ads to get extra moves (or colour bomb or flying saucer or…), but when I click on the X after I’ve watched, it takes me back to ‘play’, so I not only don’t get the rewards, but also lose a life. This problem used to be intermittent – it’s now almost every turn. How do I fix this?
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Sorry I can't answer this but if you want a moderator to answer you please could you use the + symbol at the bottom of the page to create your own Question. Nobody will spot your comment here in this older thread. Well, I did, but I am afraid I really don't know the answer to this one. Try create a new thread and someone might answer you with some useful help.
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Thank you for your reply, but where is the + symbol? I've looked, I've tried re-posting, but it doesn't appear.
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I mean that + in the green circle you can see on the screenshot here in the bottom right hand corner. There should be such a + on your screen as well. You might need to scroll down a bit.
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Christinewupp: Thank you again. Still can't find it even though I scrolled down and have clicked anything clickable. Don't know what I'm doing wrong, but will have another rummage.
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