Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Why am I not getting daily booster when I spin the wheel?
Answers
-
They are not supporting Flash which is what you use to play on King.com. They may have fixed that but it’s not a top priority to search for solutions on these new issues that are surfacing. These are not my words. They are coming from King and I am just repeating what I was told.Jamellica said:You're saying king.com is not supported, and yet they fixed bugs just a couple weeks ago. The "Send to all" button and some other things hadn't been working, and then they were fixed. -
I'm not blaming you, just trying to figure out what to do. Why don't they just change King to HTML5 or whatever it is? I can play on Facebook. But I'm level 1188 there. I'm level 1965 on King.com, and my husband has almost no levels on Facebook so he won't want to switch.
-
Hi @Jamellica, we can get your progress back up to level 1965! First you have to get your user ID # by following the steps on here:
Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
They can manually go into your account and get your progress back up! For the topic choose "Problems with my game" and for subtopic choose "Game didn't save". You can do the same thing for your husband so that you have the option where to play.
