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King.com issue: Why can't I send or receive lives/help on Candy Crush Saga?

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Answers

  • reman
    reman Posts: 1

    Level 1

    I have a problem with sending lives.. I need to finish the quest of candy crush to get rewards. But there is no chart of friends progress (under the word play) that give me choice to send lives
  • CatLover
    CatLover Posts: 4

    Level 1

    Elsa said:
    @CatLover, we are coming off a weekend so I didn't expect to see any changes.  Can you play the game elsewhere besides king.com?
    This obviously isn't  a new issue, since it was already reported and escalated. So whether or not there was a weekend between my reporting and my response is really not the issue. And no, sorry, I cannot play the game elsewhere. I guess I'll start looking at other options too.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    reman said:
    I have a problem with sending lives.. I need to finish the quest of candy crush to get rewards. But there is no chart of friends progress (under the word play) that give me choice to send lives
    Hello @reman
    Welcome to king community 
    When you pass a level, you can send Lives. You can choose an easy level.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    moustache said:
    Sukanta Biswas , 

    Even with  me there is no sign of improvement .Do not receive lives and the three -way button also remains unemployed.

    Regards
    The Lives box will be visible, When someone sent lives to you. The process has been reset so should wait a bit.
  • Betty_Kelly
    Betty_Kelly Posts: 65

    Level 3

    edited June 2019
    I've passed numerous levels in the past and could send lives to Friends down below my level.  Now I can only send it to the one and only Friend that is ahead of me.  Why did it stop allowing me to scroll down to Friends in lower levels to give them a Lives?  A Tech Support person was the one that told me what to do and it worked like a charm for awhile; but about 2 or 3 days ago, it stopped. Need HELP!
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hello Betty_Kelly
    Yes it's a new change. If you do not like, you can share your idea. :)
    https://community.king.com/en/candy-crush-saga/post/idea/ideas-ccs
  • blutu
    blutu Posts: 16

    Level 2

    can i get on facebook and play? can i start on the level i was on in the original game? 
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Answer ✓
    blutu said:
    can i get on facebook and play? can i start on the level i was on in the original game? 
    Yes you can play the game by syncing with facebook. See how to sync here https://community.king.com/en/candy-crush-saga/discussion/246143/can-i-sync-my-progress-between-facebook-and-king-com#latest
  • piki
    piki Posts: 1

    Level 1

    Hello from Romania
    Why can not i send lives to my friends?Why instead of my photo appearing so far some other photo shows me with a monkey?and why the intensifiers give thousands to use 10,15,30 minutes..now thousands gave each one and i could gather them...thx
  • King_admin
    King_admin Posts: 3,792
    This discussion was created from comments split from: Game is stuck on level 540.

Hey! Would you like to give us your opinion?