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King.com issue: Why can't I send or receive lives/help on Candy Crush Saga?

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Answers

  • blutublutu Posts: 14 Level 2
    blutu said:
    can i get on facebook and play? can i start on the level i was on in the original game? 

  • Jot89Jot89 Posts: 0 New Bee
    edited June 2019
    I can not unlock my next episode.. It has already been 2 weeks. Could you help me to fix it up
  • Jot89Jot89 Posts: 0 New Bee
    I am unable to unlock my next episode. It has already been 3 weeks. Could anyone help me in fixing the problem?
  • anokyanoky Posts: 13 Level 2
    mercerik said:
    anoky said:
    My configuration /  The problem ???
    @anoky

    Hi there! Welcome to the Candy Crush Saga Community!

    Above as quoted was your post on Page 8 of this Thread minus the ScreenShots. Did you know that you shouldn't attempt to Update the Adobe Flash Player? It will just cause some issues since the browser like Google Chrome is Updating this so that Users don't have to mess with Confusing Versions. 

    The only thing you need to do is to make sure your Browser is Up-To-Date so the Flash Player is current. Since you attempted to do it yourself, the App got confused and not recognizing that you have it because having 2 of one is a mess. The best thing is to do a System Restore. If you don't know how to do this, find someone who can. I don't recommend that you do this yourself because I don't want to be responsible if you make a mistake.

    Hope you issue gets resolved!


    Stop, give up ! Keep for yourself your assumptions

    The game did not work properly under Windows 7, 32 and 64 bit since weeks.

    The screenshot of the configuration contained only information for the technical service.
  • ritusriritusri Posts: 1 New Bee
    I am at level 436 for a long time now, can't proceed to further levels. My app is also updated. Please resolve ASAP. The level is complete, even then unable to move ahead.
  • moustachemoustache Posts: 23 Level 2
    Sukanta Biswas , 

    If I send a life , will this end up with you or not , 

    Regards
  • jmorgisonjmorgison Posts: 22 Level 2
    So if i am playing on Windows 7 and not using facebook does this mean I will never be able to move on and play higher levels.  I have finished level 305 and have been waiting to receive tickets from friends to move on to next level but read somewhere in a post something about not being able to play on Windows 7.  How disappointing!  Tried to install Candy Crush on Ipad thinking maybe I could continue but have not been successful in getting it installed.
  • anokyanoky Posts: 13 Level 2
    jmorgison said:
    So if i am playing on Windows 7 and not using facebook does this mean I will never be able to move on and play higher levels.  I have finished level 305 and have been waiting to receive tickets from friends to move on to next level but read somewhere in a post something about not being able to play on Windows 7.  How disappointing!  Tried to install Candy Crush on Ipad thinking maybe I could continue but have not been successful in getting it installed.
    What? I would not change any OS for a game !
    Goodbye Candy the pitcher

  • mel21mel21 Posts: 82 Level 2
    Most probably there is quite a few people playing Candy Crush Saga on Windows 7 still I among of them people.  I have tried transferring my progress over to play on facebook but they will not sync my progress over.  On king .com I am on level 1575 but through facebook i would have to start on level 1 again.  Help   
  • faikfaik Posts: 5 New Bee
    edited June 2019
    (Removed by CM - rude) I couldn't pass an episode of 100 repetitions (Removed by CM - rude)  I couldn't pass an episode of 100 repetitions
  • candyscrushedcandyscrushed Posts: 4 New Bee
    edited June 2019
    (Removed by CM - rude) done, dont worry about fixing it, wont spend another dime, wont waste another minute, this reminds me of zinga when they screwed us over. too damn pathetic, weaks waiting for a damn ticket, you officially suck
  • Sukanta_BiswasSukanta_Biswas Posts: 16,978 Superstar
    Hello ritusri
    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

    Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. And tell me what device you using for this game?
    For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.
    Game Expert - Candy Crush Saga, Candy Crush Friends Saga.

  • schmertzschmertz Posts: 11 Level 2
    I just completed level 636, asked for tickets numerous times for one week, received none.  Something is wrong.  HELP!  Playing on pc at king.com
  • Jelly_JennyJelly_Jenny Posts: 1,899 Community Manager
    Your issue is the same as players have in an existing thread. I am merging your post that one so you can check out the answers and be updated once request issue is resolved at king.com 

    If you have a Windows 10 machine, please be aware that you can download the game app and you shouldn't have issues with tickets. Just be sure to connect the game app to your kingdom account and you'll pick up where you left off. Download the game app here.    

    New to Candy Crush Saga or Community? Check out Beginner's Corner here!
    New competition in Candy Crush Saga! Check it out here!
    New Superstar competition in Blossom Blast Saga here! 
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