Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
RETRIEVE MY PROGRESS
Options
Good afternoon, I have to install the app from my phone and when we return to install all my progress, don't guard with Facebook, But if you have registered at King, the icon of the Crown onthe initial screen.
I would like your help was approximately at the level of 1350 and was registered as a player: mhrd.
I should be paying attention to your response. Thanks.
I would like your help was approximately at the level of 1350 and was registered as a player: mhrd.
I should be paying attention to your response. Thanks.
Answers
-
Hello @mhrd,
Hearty Welcome to the King Community, where you can seek answers / suggestions in any King Games' sections AND share your tips & ideas with others
I am sorry to hear that you lost your progress after reinstalling the game app. It happens sometimes, but you do not have to worry as the Community Team Managers have provided us many helpful links for our facility.
Please follow this link to get your progress back https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back
I just wanted to make sure that you are having this issue on your Candy Crush Saga game because you have posted in this section. Please inform us about the result. To do so, click on the "Quote" below to my post OR simply tap on "Type your Comment" box
Hoping for the best & have a nice day / evening
-
Hello @Nancy5, Hearty Welcome to the Candy Crush section of our friendly King Community
I just like to make sure about your question, sot that I can suggest you proper steps...
Do you want to retrieve the progress from your Facebook account, which you have used a while ago OR would you like to transfer the progress from one account to another?
Please post back and let me know by tapping on "Type your Comment" box located below.
Looking forward to talk to you soon. Have a nice day/evening! -
