Facebook friends on level 1

Sakalos7 · September 2019

It’s been a few weeks that my friends on Facebook ,not all friends , are on level 1 which is not true . They are 5000+ and that’s very annoying . I tried every step that help suggests

Jelly_Jenny · September 2019

Hi @Sakalos7! Thanks for the screenshots

That current level tab doesn't seem to be working - I'll check this with our technical team but in the meantime I don't recommend any further troubleshooting but to wait for the next game app update. Thanks for your patience!

Sukanta_Biswas · September 2019

Hi @Sakalos7
We would like to welcome you to the king community. Thank you so much for being willing to joining🤗

Your game is probably not fully connected to the server.Check out the steps below and let me know.
Check app update > Log out game > Restart device > Open game & Log in.

Sakalos7 · September 2019

I did that many times ! Problem not fixed . Use iOS fyi

Sakalos7 · September 2019

Sukanta_Biswas said:

Hi @Sakalos7
We would like to welcome you to the king community. Thank you so much for being willing to joining🤗

Your game is probably not fully connected to the server.Check out the steps below and let me know.
Check app update > Log out game > Restart device > Open game & Log in.

Did that many times but nothing happened ... I use iOS fyi . I also erased full game and download it again and connect but nothing again plus that I lost all my helps

Sukanta_Biswas · September 2019

Hi @Sakalos7
Sorry for the delay, You check out some troubleshooting here and let me know.
https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go#latest

Sakalos7 · September 2019

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go#latest

I’ve already checked that link . I’ve already check permissions and they are fine . Nothing expired ! Desperate really nothing works

Sukanta_Biswas · September 2019

@Sakalos7
Your app is probably corrupted.😭
Uninstall game app > Restart device > Install game app > Open game & Log in
To do this you will lose all stored boosters.
Let me know..

Sakalos7 · September 2019

Sukanta_Biswas said:

@Sakalos7
Your app is probably corrupted.😭
Uninstall game app > Restart device > Install game app > Open game & Log in
To do this you will lose all stored boosters.
Let me know..

Nothing again same results ... some friends of mine are stacked on level one ... plus that I lost my boosters .. really what is happening . Thank you for your time !

Sukanta_Biswas · September 2019

@Jelly Jenny 😀

Jelly_Jenny · September 2019

Hi @Sakalos7

Would you be able to add a screenshot of the issue here? So I can see it

Sakalos7 · September 2019

Facebook friends on level 1

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