Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
If you need to create a kingdom account: https://community.king.com/en/blog/discussion/246665/remember-to-connect-to-the-kingdom/p1?new=1
Once you have this account, you will need to get your user ID # and you can follow the steps on this link.
Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
They can manually go into your new account and get you back to where you were. It might take a couple of days before you get a response so please be patient. You should get an email with a ticket number on it. Please make sure to use this topic and subtopic when completing the form.