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Life requests stay in mailbox/ Lives do not get sent or received
Answers
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my message inbox is not working properly. It's always the same messages that appear.
Please fix the problem
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Are you playing on mobile device, Facebook or via the Windows app?
Have you tried reinstalling the game or any other trouble shooting?
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Same here! :( If yesterday I had at least 25 requests, today I had 3 more and the first 25 were in the same order.
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Hi @Anca0704 Lives are always synced to the server, but they are stored in the device memory. So when you connect the server and play the game, the number of live may be more or less. If you do not connect the game to the server, the same number will remain.
Don't forget that you can always request plenty more lives at any time from your friends๐
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I am thoroughly confused. How in God's name do I get rid of the life requests from my friends that appear EVERY. SINGLE. DAY. and have been there for several days? I have not gotten a plain answer from anyone....other than it will clear itself up and let us know if it's still there tomorrow....which they are still here. Any previous posts in this thread that were deemed "most helpful" have not really been helpful to me.
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Hi @Stradergirl As our games are played by millions of people around all around the world, this means sometimes there can be a delay in messages being delivered, due to sheer volume.
This is something we're constantly working to improve, however it does also rely on some factors which are outside our control, such as linked social media networks and internet providers.ย
If you're experiencing intermittent issues, we would recommend re-sending the request and if possible, check with your friend that they're receiving and responding to them.
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Hi @Stradergirl I was probably mistaken in understanding your question.๐Would you like to stop getting live related notifications?
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They're not receiving the lives I'm sending. They haven't been able to send requests to me in about a week.
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I would ask you to do an initial troubleshooting check, if you are playing the game via Facebook.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Check your game again if there is a similar problem let me know again๐
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I have same problem. I check and accept all message lives request and they do not go through. they are all still there nezt time I play. What has happened? I use Windows on PC and Chrome browser
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This discussion has been closed.
