cat2222 Level 2

Why can’t I get any free moves to complete a game any more? I’m only shown moves that need gold bars to complete a game. I once got a free 3 extra moves. I’ve never had this happen in all the years I’ve been playing. is there a bug or glitch in the system? I’m at level 14859

Hi I was playing this morning and completed the episode level 13460. I was NOT rewarded with the gold coins and it moved me right to the next episode. Can you please let me know if you can reinstate the gold bars for me. thank you

Hello I have been trying to complete level 13117 for a few days now. It is impossible to complete in 34 moves. At the unsuccessful end of my game is says “play on +125 moves play with gold bars. I did not have any more boosters or gold bars left to play. Is there a stop point over the +125 moves when I can get a chance to…

so for how many weeks do you have to have the same team members? one is winning the prize weeks in a row now. They are in Level 7 and most of us are level 11,000 and above. this is truly not fair to other team members who are playing at Much higher levels can you not match players that are more on the same level? or set a…

Hello, thanks for getting back to me. I do Not get a Daily Spin- not for years. I Do Not have and Never ever had a UFO as an option on my Booster Spin - if I did it wouldn’t be so difficult to complete the chocolate box.

Thanks for your message. Was wondering if I was the only one experiencing this issue. It’s sooo frustrating. They need to fix this. I’m so disappointed in Candy Crush now. I’ve been playing for years because I love it- now it’s just frustrating and annoying when it takes me 2 weeks to get through levels because I wont pay…

Hi the same thing happened to me yesterday. Opened my game and instead of 137 gold bars I have only 3. Sent a request to the technical team and they only replied with loss of lives and boosters. They did not address my enquiry! Hope they are able to help you.

Well I was right as I said 2 weeks ago- post March 29- they did Not want me to play in the All-Stars and win anything- and again for the second time ever in my lifetime of playing Candy Crush I will lose my weekly award with the 10 gold bars as that’s all I have -not the over 200 I used to have. everything is turned off.…

Hi, I used to get the ads all the time and then Nothing! Everything stopped just like that 2 weeks ago. I lost all my gold bars, lost my 21 weekly win streak. I’ve gone from 1st to last and wasn’t able to complete the series to Claim my Chocolate box with the gold bar reward. It’s been so awful. I used to love playing a…

I agree! I reached level 10,000 and got the banner! That’s it. I was very disappointed. Now I also have no bonuses, no extra spins at the end of each game I play- only free spins that cost gold bars! So much has changed since my great win streak- it’s like everything has been turned off. To even pass one single game takes…

Thank you Kiara for the email. My game is always up to date So if the Bonus features are not permanent to the game then who is operating the switch to turn them on or off at random? i know that I am not the first person to ask about this issue- it is extremely frustrating and stressful. why not just keep them in for…

Hello, I was playing the game this morning around 9:30 am. I finished the episode race level 9576-9590. When I completed level 9590 I was supposed to receive 30 gold bars. They were Not awarded. It moved me automagically to the next level to play. No error messages popped up. I am playing the game version from the App…

Hi Elsa, I had just completed episode race- level 9576 to 9590. After completing the last level 9590 it just moved me to the next episode race! No 30 gold bars awarded, no error messages. Nothing! Just brought me to the first level of the next episode race. Thank you

Hi I just finished level 9590. When I advanced to the next level I did not get my reward gold bars. Can you fix this for me please

Hi I’m on Level 9449- it’s been impossible without any boosters. I just want to complete 2 games for my chocolate box. I played previously completed games and got through but it did not add the wins to my chocolate box. Does it have to be the games in your current level in order to count? Thank you

Yes why did you change it! So disappointing- finally get the gold box and no unlimited lives anymore!, what the heck!! Also not getting the Sweet Cinema- maybe once a day. You taken all my 300+ gold bars and for 2 weeks now I can hardly play anything without any boosters, free spins, I’m used to coming in 1st or 2nd - now…

I agree- it’s been impossible for me to play like I used to! So sad everything has changed - would spend hours playing- maybe 20 minutes now. No boosters to get gold bars- I had over 300- now 5 left and you can’t do anything

Bring back the old map please

The wrong candy is G2