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⛔ Episode/Weekly Race Gold Bars only partially received or not at all
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Answers
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Hello @DruidS🤗 Hearty Welcome to our sweet King Community!
I am sorry to know that you did not receive the reward for Episode Race!
** There is an issue going on in all of the King games from past few hours, which is affecting the rewards, game play, log-in, sending lives, and all other aspects of the game(s). It is being looked at and the King team is trying to resolve the issue as soon as they can.
I am suspecting that, that could be the issue for your missing Gold Bars!!
I would advice you not to play the game anymore till the issue is resolved. Open your game again after few hours and see if your Gold Bars are back in the game. If not, you will have to contact the King Player Support team and request for reimbursement. If you are playing Facebook browser, click on --> https://soporto.king.com/contact
If you are playing on a mobile device or the App version on Windows 10/11 --> click on the Pink Cogwheel -- click on ? icon -- scroll down to Events -- Select "Episode Race" -- scroll down all the way and click on "Contact Us" -- fill up the form and submit your complaint.
If you have further questions, please reply back by typing in the blank box given below🍫🍫
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Hello @DruidS🤗 Hearty Welcome to our sweet King Community!
I am sorry! King games are experiencing a glitch which is affecting the rewards in the game.
Please contact the King Player Support team and request for reimbursement. If you are playing Facebook browser, click on --> https://soporto.king.com/contact
If you are playing on a mobile device or the App version on Windows 10/11 --> click on the Pink Cogwheel -- click on ? icon -- scroll down to Events -- Select "Episode Race" -- scroll down all the way and click on "Contact Us" -- fill up the form and submit your complaint.
If you have further questions, please reply back by typing in the blank box given below🍫🍫
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Hi and welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
For info Ongoing issue - All games showing as offline, issues with transactions, friends or events
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Hi and welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
For info Ongoing issue - All games showing as offline, issues with transactions, friends or events
