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How can I get my Candy Crush Soda Saga to stop flashing? I can't play and am at level 1419!!!!
Clearly this reset to level 1 is an issue for many of your players. Going in to week 2. I have a few unanswered questions and one email telling me it was fixed. NOT! Advise if you are unable to permanently resolve this issue so I can dump your game and move on.
My desktop soda is on level one. I cleared the cache, restarted - nothing. I am on level 1421
I just recently got a new phone. Wasn't logged into Facebook with the old phone. Lost all my progress.
I have reloaded and retried but Facebook keeps going back to game 1 on my tablets I am on game 1270, I also have deleted the game from Facebook and now it downloads each time
Game loads and music plays but most of the game squares are missing visible candies. You can make a few moves blindly and get a match but games squares stay blue in color so game cannot be played. Is there a fix? You must be aware its been unplayable for days/week. What can be done?
I went to level one last wednesday the 12th of July sent you a request to fix it was fixed and again today July 18th I am back to level one. I should be on level I think 522. Please fix this problem for me in Candy Crush Soda. Why is it happening?
I thought I lost my progress so I uninstalled and reinstalled the app on my phone, then realized all of my boosters such as color bombs and lollipops were all gone. I have screenshots so I know how many boosters I had. I know King doesn't reimburse but I wonder if the rule has changed. Thanks.
I can no longer play candy crush saga through Facebook. I have cleared system cache as well as Flash data. And it still load me to level one! Is there a fix or is this the end of Candy Crush Soda????
The new format for this game on facebook keeps resetting me back to level one! I'm at 1034! I tried clearing my safari cache and it works, but every time I go to play it resets me to level one again! i don't want to do this every time i want to play. I hope they fix this ASAp or they are going to lose me as a customer, and…
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