“No connection to internet”. - Reported!

Spinnifix

https://community.king.com/en/candy-crush-soda-saga/discussion/274545/why-dont-zi-have-an-internet-connection#Item_2

@coleenkaras

Hi there! You could be helped here !!! Please go to the link. Thank you

tholbrook64

Thank you

yorkshiregirl

Thank you. You can see what a problem this is from all the comments on here so hopefully they will try to sort out. 👍🏽

misskenn

I ended up deleting the app I was so frustrated and then redownloading it. It did fix my issue. I am on a iphone6s. However I still wish that king would address this since candy crush saga has no issues and candy crush soda saga does. Also this fix doesn’t seem to be helping everyone. Good thing that candy crush saga has some good community members to give support! Good luck everyone. 

yorkshiregirl

Well mine is Candy Crush Saga so it’s not just c.c soda. Over a month now ....come on King ....get it sorted please!!

Sharonatoo

I am still having. A connectivity problem. I do have internet. I have cleared internet history and turned off device. Still no connectivity. Help please I am on an iPad 

Sharonatoo

Obviously there is a general issue if you read. All the posts 

blueboy5740

Why I getting a message saying that"no internet connection" when in fact I do got internet connected

nummymummy

Going on month 5 now with no internet connection. Still no fix. Deleting & reinstalling game does not work...
😔

nummymummy

Still no internet connection 

Spinnifix

https://community.king.com/en/candy-crush-soda-saga/discussion/272858/no-internet-connection-see-here#latest

Hi there! I once gave you a link that may help you. Otherwise, please contact @Elsa or @firebombmarkus. They can help you in any case !! Good luck

Elsa

I reported it to player support yesterday but the office is closed today so they won't see anything until they return tomorrow.

bearwithme

Hello @blueboy5740 and welcome to our wonderful community.  This game appears to be having internet connection issues and the studio is looking into it.  I am trying to direct all the players who have reported having internet issues with Candy Crush Soda to  this main thread:  here

bearwithme

Hello @coleenkaras and welcome to our friendly community. This game appears to be having internet connection issues and the studio is looking into it.  I am trying to direct all the players who have reported having internet issues with Candy Crush Soda to  this main thread:  here

bearwithme

Hello @Jusjeannie @Marshor and @nini8. This game appears to be having internet connection issues and the studio is looking into it.  I am trying to direct all the players who have reported having internet issues with Candy Crush Soda to  this main thread:  here