Hello everyone - This game appears to be having internet connection issues and the studio is looking into it. I am trying to direct all the players who have reported having internet issues with Candy Crush Soda to this main thread: here
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
Hello @whimsy1012. This game appears to be having internet connection issues and the studio is looking into it. I am trying to direct all the players who have reported having internet issues with Candy Crush Soda to this main thread: here
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
Hello @SandraLadner - This game appears to be having internet connection issues and the studio is looking into it. I am trying to direct all the players who have reported having internet issues with Candy Crush Soda to this main thread: here
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
Hello @dannob - This game appears to be having internet connection
issues and the studio is looking into it. I am trying to direct all the players who have reported having internet issues with Candy Crush Soda to this
main thread: here
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
Hello @Darbigirl - This game appears to be having internet connection issues and the studio is looking into it. I am trying to direct all the players who have reported having internet issues with Candy Crush Soda to this main thread: here
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
Hello @cvinny1011 Hearty Welcome to our friendly King Community
I am sorry to hear about the issue in your game!! Can you please clarify something for me... is it just this Candy Soda game OR are you having issues with other games too?
Please tap on "Type your Comment" box located below to reply back.
Talk to you soon! Have a great rest of the day/evening!
Hi. Mine is Candy Crush Saga. Still saying no internet connection even after updating the version today. It’s the same on my I pad and I phone and it’s been about a month now!! Is there anyone we can complain to?
I keep getting a "No Internet Connection" message when trying to claim prizes. I have also tried to sign in through Facebook and get a similar message. This has been going on since before Christmas.
Hello @ljmurdoc Hearty Welcome to our friendly King Community
I am very sorry to hear about the issue in your game!! Are you playing on a Mobile device or a PC?
If playing on a mobile device, did you try to reinstall the game App? If not, please try that and see if it resolves the issue!! Most of the times, it DOES resolve the issue and we can enjoy our game again! Delete the App from your device --> Clear cookies/cache --> Restart your device, connect to Internet --> Reinstall the game App again!
But, please be aware that when we delete and reinstall the game App, we loose all our saved-up boosters from the game!! As the boosters are stored in the Device local memory and when we delete the App, all the data pertaining to that App will be removed! Hope this made sense! If you have any further questions, please tap on "Type your Comment" box located below!
Thank you for posting in the Community! Have a wonderful rest of the day/evening!
The game is all jacked up..it shows I'm signed into fb...shows me profile picture...when I first sign in it says I'm signed in...but when I'm playing the game..it shows my friends pictures..but when it comes to playing against them..they aren't there..I'm competing with computer make believe people...if I want to buy gold it just freezes forever and then after waiting for what seems like an hour or more..it's says I'm not connected to internet...this has been going on since September for me..I've given up on any help
Answers
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
0 · Helpful Woah! Sweet Love Haha"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
0 · Helpful Woah! Sweet Love Haha"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
0 · Helpful Woah! Sweet Love Haha"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
0 · Helpful Woah! Sweet Love Haha"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaHi
It is a technical problem. I can not help you. That's why I'm happy to pass it on to @Elsa. She can definitely help you further! Good luck
- Report
0 · Helpful Woah! Sweet Love HahaI am sorry to hear about the issue in your game!! Can you please clarify something for me... is it just this Candy Soda game OR are you having issues with other games too?
Please tap on "Type your Comment" box located below to reply back.
Talk to you soon! Have a great rest of the day/evening!
- Report
0 · Helpful Woah! Sweet Love Haha✨ ✨
⭐️ Join our first Player Community Virtual Event! ⭐️
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Have any good ideas to help improve your game? Master list of ideas for our King games✨ ✨
- Report
1 · Helpful Woah! 1Sweet Love Haha- Report
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0 · Helpful Woah! Sweet Love HahaI am very sorry to hear about the issue in your game!! Are you playing on a Mobile device or a PC?
If playing on a mobile device, did you try to reinstall the game App? If not, please try that and see if it resolves the issue!! Most of the times, it DOES resolve the issue and we can enjoy our game again! Delete the App from your device --> Clear cookies/cache --> Restart your device, connect to Internet --> Reinstall the game App again!
By any chance, the problem did not get solved, please post your complaint here at this thread "Discussion about NO Internet Connection"!
But, please be aware that when we delete and reinstall the game App, we loose all our saved-up boosters from the game!! As the boosters are stored in the Device local memory and when we delete the App, all the data pertaining to that App will be removed!
Hope this made sense! If you have any further questions, please tap on "Type your Comment" box located below!
Thank you for posting in the Community! Have a wonderful rest of the day/evening!
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha