I am having this same issue on my desktop computer. If I had no internet connection, I wouldn't be able to get into the game in the first place. Can someone please help to stop this from happening? Thanks!
Hi there!If you're having internet issues on your mobile device, please comment below with these details as we are currently collect as much information as possible to be able to help you out.- Which device are you playing? Android, Apple, Kindle?- When did this start to happen?- Which game app version do you have installed? How to find App version on Apple - How to find App version on Android- Your User ID - https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it- A screenshot of the Error message that you are getting - For any guidance, please visit this useful website: www.take-a-screenshot.orgWe really appreciate your collaboration and patience while this is being looked at 🤗🙏
Welcome to our Community @marieformj 🤗
Sorry, but we only use English on the King Community, to make sure that everyone understands and can be understood.
Please feel free to re-post your question in English and one of our members will be happy to help you.
Thanks for your understanding and have a lovely day!
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