Disappearing Events & Extra features on W10! FIXED!

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/614425#Comment_614425

Did you find the following screenshot while connecting game to the server?

Jackyd

Hi There,

There's no error message, just no internet connection

Jackyd

So i reset the app on my laptop everything is back

but as soon as I close the app, I lose ieerything again and I go back to day 1. I don't want to keep resetting it everytime I play

joningl

i am playing on my android phone samsung galaxy s10 plus,

PummyRaj

Hello again @ohojfk and @joningl

There has been an issue with the game for Windows 10. This issue was already reported to the Soda Studio and they are investigating it.

Please head this main thread to keep an eye for the updates ---> "Events Disappearing on WINDOWS 10"

This thread will be closed now, as the team would like to keep all the complaints in a single place.

Thank you for your patience and understanding! Have a great day/evening! 🍬

Candyqueen1956

Is there any news? I'm on level 2677 with no boosters, used up daily boosters and it's not even a hard level. It's getting boring now and I'm on the edge of quitting this game and uninstalling. Where is the frustrated emoji??

jkrueger

have two computers I play on. both mr. toffee's fair and soda squad disappeared from both a few days ago. Are these events gone? If, not, how do I get them back. I play on laptops. I do not have a facebook account, nor do I want one.

QueenB

No news on this yet @Candyqueen1956 😕

It got reported to the studio yesterday and it is still under investigation.

I know this is frustrating (I would use this emoji 😩) 😜 but trust me, the studio is working as fast as they can to everybody's game back to normal.

Thanks for your patience and stay

QueenB

Welcome to our Community @jkrueger 🤗

Do you happen to play on Windows 10 platform? Does your issue match the one we have reported to the studio here?

jkrueger

yes, I use windows 10 and it seems to be the same issue.