Why am I getting a message that says “tilt, rotate your device “ (Kimmy's Arcade)!

QueenB

Thanks for the tag @Yosca👍

@morsberger5, there might be an issue with this one and this has been reported to the studio which is currently investigating.

Once we have news on this, we'll update the thread.

Apologies for the inconvenience caused and thanks for your patience while we look into this 🤗

morsberger5

Thank you!

Marilynaden

I can’t play either, what the heck is wrong with the game

Susan_Jane_Lord

I have uninstalled 11 times and the sreen is stuck eventually with TILT SCREEN. Is this the end of CANDY CRUSH SODA SAGA

sushiw00

Same problem last 24hrs, 😢

Nursejen

morsberger5 said:

This is certainly not working for me as intended!orking as intended for me!  I have changed my settings and rotation settings and still get a message, “tilt, rotate your device to play the arcade. Does anyone have a solution? Once in a while I can play a game, then it reverts back to the message. Frustrating!

Nursejen

I have this same issue and unable to play the game. Very frustrating and I have no idea what to do. 

CrowCol88

I have same issue and I am unable to play the game. 

lrwarrick

Again I cannot get into play still going right to message tilt tablet to play and no way to get past it

catrianne

When I try to play the game, it immediately jumps to the Arcade page and tells me to rotate my device to play. When I do, it still doesn’t open, and I can’t get back to the game because there’s no way to close the Arcade page. Anyone else having this problem?

Yosca

Hello @catrianne. Welcome to our community. We have a thread here about this issue. It has been reported to the studio. Once there is news you can read it on this thread.

Susan_Jane_Lord

I think King has truly mucked up a visual game that some of us have played for years. Time to stop trying to play a defunct game.

Susan_Jane_Lord

Now another problem today . I logged in to play and my daily booster of day 52 has been put to 13 days. Then back to rotate screen. A complete balls up

morsberger5

I’m glad I’m not the only one! 😖😖

sushiw00

My daily booster changed as well today ???, but as soon as I hit play, back to tilt screen message and locked out, frustrating !!