Why am I getting a message that says “tilt, rotate your device “ (Kimmy's Arcade)!

morsberger5

I am able to play one game at the beginning of each day, then my iPad reverts to give me the “tilt, rotate your device “ message.  This is very frustrating!  What is the fix!

This does not happen on my iPhone!

morsberger5

This is certainly not working for me as intended!orking as intended for me!  I have changed my settings and rotation settings and still get a message, “tilt, rotate your device to play the arcade. Does anyone have a solution? Once in a while I can play a game, then it reverts back to the message. Frustrating!

Yosca

The only way to play the Arcade is on portrait. You can play the “normal” levels on landscape.

morsberger5

I can’t play it on portrait or landscape. I get that message every time I try to play the game!

Yosca

Tagging @Xarly @QueenB is this an totally other issue?

QueenB

Thanks for the tag @Yosca👍

@morsberger5, there might be an issue with this one and this has been reported to the studio which is currently investigating.

Once we have news on this, we'll update the thread.

Apologies for the inconvenience caused and thanks for your patience while we look into this 🤗

morsberger5

Thank you!

Marilynaden

I can’t play either, what the heck is wrong with the game

Susan_Jane_Lord

I have uninstalled 11 times and the sreen is stuck eventually with TILT SCREEN. Is this the end of CANDY CRUSH SODA SAGA

sushiw00

Same problem last 24hrs, 😢