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Mr. Toffee's Fair is not recognizing achievments
I chose the make 15 wapped candies task, and after a couple days, realized that although I had created many wrapped candies, it had only recognized two of them. So I stopped that task and chose make a coloring candy. I have now made a couple of those, and, again, these have not been recognized by Mr. Toffee. I think you have a bug. A
Best Answers
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Yes u can contact them from your game app @JanHughes
Go to setting in your game app>Help centre>Privacy & terms>Contact us
Good luck!
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Hi and welcome to the community.
Yes you may also contact them through this link.
But you need your game id for this.
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Welcome to Sweet King Community! ๐
I am just coming back to help you, you can click onย "Contact Us" on bottom of the pageย then selectย "Problems with my Game" and then "Prizes are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it takenย longer.
If youย want to win gold barsย on this game, you can clickย hereย to join and answer on this game's contests that you can chance to win gold bars. ๐
Have a sodalicious day! ๐ฅค
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Hello Sodalicious Players!
We're asking the Studio about this, so we'd need as much information as possible about the situation:
- can you please send us a screenshot so we can see the message you receive when you claim your rewards/ tick the tile?
- can you please tell us which device and app version (if you play on a mobile device) you're using?
- can you please check if you're connected to the Internet?
Thanks a lot, and please accept my apologies for the delay!
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Answers
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Hello @jd39 quite a few players are facing the issue where the quests completed aren't getting recognised by the game. Hopefully the studio should fix the connection issues soon for all of us ๐ค
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Hello and welcome to our beautiful community
I'm sorry and I'll be happy to have it checked for you.
Could you please tell me your ID number?
Unfortunately, the ID number cannot be found on the King.com PC.
Please this one more: Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache.
Good luck
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Welcome to the community. First check that your game and device have the latest updates. Slow internet can also cause this issue. It could be your end or the game server. The game has internet connection issue right now.
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Why does everything else seem to work fine with the internet connection but not any damn quest!
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@jd39 Hi and welcome, This Feature has been experiencing some problems regarding the collection of features. the issue is known and is being worked on. Hopefully this will be soon.
All you can do at the moment, is keep your game up to date also if you play via an internet browser clear the cache and then log out and restart your device, log back in and see if this solves your issue, Irf not you may need to wait till a fix has been implemented
Thank you
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I already passed it on and hope that MR: Tofee will be checked. Please be patient. The CMs will be back tomorrow! Thanks for understanding!!
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How do I know the studio didn't give me the damn quests to play. I'm the master at toffee's fair and BGH. Well just toffee's fair now cause no BGH since beginning of the year. ๐๐คฃ๐
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I hope you get your well deserved reward for playing the "Toffee fair" atleast @ipete
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No @Yosca i never got any special events. summer or rebuilding. i'm still waiting for something BIG soon.๐
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