Mr. Toffee's Fair is not recognizing achievments

jd39

I chose the make 15 wapped candies task, and after a couple days, realized that although I had created many wrapped candies, it had only recognized two of them. So I stopped that task and chose make a coloring candy. I have now made a couple of those, and, again, these have not been recognized by Mr. Toffee. I think you have a bug. A

[Deleted User]

Yes u can contact them from your game app @JanHughes

Go to setting in your game app>Help centre>Privacy & terms>Contact us

Good luck!

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1115484#Comment_1115484

Hi and welcome to the community.

Yes you may also contact them through this link.

https://soporto.king.com/contact

But you need your game id for this.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1115484#Comment_1115484

Welcome to Sweet King Community! 👑

I am just coming back to help you, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Prizes are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

Lola_Pop

Hello Sodalicious Players!

We're asking the Studio about this, so we'd need as much information as possible about the situation:

• can you please send us a screenshot so we can see the message you receive when you claim your rewards/ tick the tile?
• can you please tell us which device and app version (if you play on a mobile device) you're using?
• can you please check if you're connected to the Internet?

Thanks a lot, and please accept my apologies for the delay!

[Deleted User]

Hello @jd39 quite a few players are facing the issue where the quests completed aren't getting recognised by the game. Hopefully the studio should fix the connection issues soon for all of us 🤞

Spinnifix

Hello and welcome to our beautiful community

I'm sorry and I'll be happy to have it checked for you.

Could you please tell me your ID number?

https://community.king.com/en/bubble-witch-saga/discussion/247377/what-is-my-user-id-and-where-can-i-find-it

https://community.king.com/en/pet-rescue-saga/discussion/258608/how-can-i-find-the-game-user-id-on-facebook

Unfortunately, the ID number cannot be found on the King.com PC.

Please this one more: Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache.

Good luck

[Deleted User]

Welcome to the community. First check that your game and device have the latest updates. Slow internet can also cause this issue. It could be your end or the game server. The game has internet connection issue right now.

[Deleted User]

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1113721#Comment_1113721

Why does everything else seem to work fine with the internet connection but not any damn quest!

Freddy_

@jd39 Hi and welcome, This Feature has been experiencing some problems regarding the collection of features. the issue is known and is being worked on. Hopefully this will be soon.

All you can do at the moment, is keep your game up to date also if you play via an internet browser clear the cache and then log out and restart your device, log back in and see if this solves your issue, Irf not you may need to wait till a fix has been implemented

Thank you

Spinnifix

I already passed it on and hope that MR: Tofee will be checked. Please be patient. The CMs will be back tomorrow! Thanks for understanding!!

[Deleted User]

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1113725#Comment_1113725

How do I know the studio didn't give me the damn quests to play. I'm the master at toffee's fair and BGH. Well just toffee's fair now cause no BGH since beginning of the year. 😂🤣😂

[Deleted User]

I hope you get your well deserved reward for playing the "Toffee fair" atleast @ipete

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1113744#Comment_1113744

Didn’t you get the last event Rebuilding Candy town @ipete ?

[Deleted User]

No @Yosca i never got any special events. summer or rebuilding. i'm still waiting for something BIG soon.🙄