🥳 Soda 10th Anniversary Season is here!
🏆 Soda Cup is back, with the biggest prize yet!
📝 Join the weekly Soda quiz for rewards!
🖼 Send a birthday card and get FREE wallpapers!
Mr. Toffee's Fair is not recognizing achievments
I chose the make 15 wapped candies task, and after a couple days, realized that although I had created many wrapped candies, it had only recognized two of them. So I stopped that task and chose make a coloring candy. I have now made a couple of those, and, again, these have not been recognized by Mr. Toffee. I think you have a bug. A
Best Answers
-
-
Welcome to Sweet King Community! 👑
I am just coming back to help you, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Prizes are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
-
Hello Sodalicious Players!
We're asking the Studio about this, so we'd need as much information as possible about the situation:
- can you please send us a screenshot so we can see the message you receive when you claim your rewards/ tick the tile?
- can you please tell us which device and app version (if you play on a mobile device) you're using?
- can you please check if you're connected to the Internet?
Thanks a lot, and please accept my apologies for the delay!
Answers
-
Hello and welcome to our beautiful community
I'm sorry and I'll be happy to have it checked for you.
Could you please tell me your ID number?
Unfortunately, the ID number cannot be found on the King.com PC.
Please this one more: Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache.
Good luck
-
@jd39 Hi and welcome, This Feature has been experiencing some problems regarding the collection of features. the issue is known and is being worked on. Hopefully this will be soon.
All you can do at the moment, is keep your game up to date also if you play via an internet browser clear the cache and then log out and restart your device, log back in and see if this solves your issue, Irf not you may need to wait till a fix has been implemented
Thank you
