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Mr. Toffee's Fair
What is the support email address? Mr. Toffee's Fair game is not crediting me with completing a task by getting a coloring candy. I'm on level 2017. I've reported this before. Sometimes if a task is accidently completed without earning it, you don't get credit for it, but in my case, I didn't just accidently get the coloring candy, I strategically moved candies around until I was successful - I earned it the hard way.
Best Answer
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I didn't quite understand the question. Therefore, I am specifying.
Option 1
You have created coloring candy. Yes?
At this moment, when you created the coloring candy, you were NOT standing on this tile, where I see you in the screenshot. Yes?
But you created this candy.
And you think you earned the Done mark for this assignment. Yes?
Β
Option 2.
You have chosen a task - to create a coloring candy. You created this candy.
And the result was not counted for you. Yes?
Answers
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Hi @jspeterson55427,
Here is what you need for "Support Issues".
- User ID#
- Name Of Game
- Device You Play On
- Screenshots Or Any Error Codes You May Have
- What is my User ID and where can I find it? β King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1
- Your "User ID#" is the same on all King games you play on.
- α How to take a screenshot
- https://www.take-a-screenshot.org/Β
- Contact us
- https://soporto.king.com/contactΒ
You can use the above link to contact support, or use the contact us thru the game.Β
Or you can contact our Player Support team from your game. Go to the settings cogwheel, click on the question mark, and select what you want done and they will be able to give you a solution!
Be sure to answer the automated response you get. I would say "Support" is backlogged now because of the virus. So expect "Delays".
On "Mr. Toffee's Fair", you might want to see my 3 posts 9/6/2020 on & at:
- Part 1 - *Introduction to "Supersonic Lolly"!
- Part 2 - *The Sprinkleshell Levels & The Sprinkleshell Advantage!
- Part 3 - *Recommendations!
- New Booster: Supersonic Lolly - Page 24 β King Community
- https://community.king.com/en/candy-crush-soda-saga/discussion/281599/new-booster-supersonic-lolly/p24
It is "Multi-Functional". *The Sprinkleshell Levels & The Sprinkleshell Advantage!, let's you knock out the tasks for:
- Mr. Toffee's Fair
- Get points for "Soda Squad Team", if you have the app, & on a team
- Along, with possibly winning The "Supersonic Lolly"
The CM's are off on the weekends. If you still have issues, get back to us.
This should help you out.
Thx & Welcome To The King Community - Origins7 Dale, π
9/27/2020
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Hello @jspeterson55427 and a very warm welcome to our Sodalicious Community. I can certainly understand your frustration. Unfortunately sometimes these events can have occasional glitches but hopefully Player Support will be able to help you, just follow the guidance above. You also should periodically clear your cache.
Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is aΒ guideΒ to help you as you explore the various areas in the community!
Good luck and Happy Crushing!π
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I didn't quite understand the question. Therefore, I am specifying.
Option 1
You have created coloring candy. Yes?
At this moment, when you created the coloring candy, you were NOT standing on this tile, where I see you in the screenshot. Yes?
But you created this candy.
And you think you earned the Done mark for this assignment. Yes?
Β
Option 2.
You have chosen a task - to create a coloring candy. You created this candy.
And the result was not counted for you. Yes?