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How do I dispute payment - I never 3eceived and was charged 3.99 twice
Level 1
Answers
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@Julie_Zehnder Hi and welcome. Sorry to here this has happened to you but the community can not deal with purchase issues
For any missing rewards
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
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Hello 👋
Welcome to the sweet King community. Please follow the steps indicated by Freddy to solve the problems in the purchases.
Keep in mind that the support responses will probably reach your spam, so we advise you to check it. Feel free to contact again if you need further assistance.
Thanks and keep enjoying
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Yesterday, February 8th - I was playing Candy Crush Soda Saga and made a $3.99 purchase to continue my game. I paid and went back to my game and my game was closed. I then made another purchase for the $3.99. I checked my PayPal and I was charged twice but only got one purchase ($3.99) I also lost out in finishing up my game. Please help !!!
Julie Zehnder
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Welcome to Sweet King Community! 👑
How about you tried these steps (Purchase Issue/Problem) that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
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