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Friends have disappeared

13

Answers

  • Chris20
    Chris20 Posts: 26

    Level 3

    I'm not able to update my laptop, it's full

  • Peb
    Peb Posts: 28

    Level 3

    windows is updated still nothing

    ๐Ÿ˜ก SO Frustrated what is up?????????????????????

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited April 2022

    Hello @Peb

    Which are the new version and OS build that your Windows updated to?

    You should see data different from the ones you shared in this comment


  • Peb
    Peb Posts: 28

    Level 3

    Still not fixed

    ๐Ÿ˜ฅ๐Ÿ˜ฅ๐Ÿ˜ฅ๐Ÿ˜ฅ

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited May 2022

    Hello!

    It looks like you have the same Windows version you had in your past comment. Unfortunately it seems the game features are not performing well under these conditions.

    Microsoft site reports that version 1909 has reached the end of servicing on May 11, 2021. It may be possible you can't update Windows to the most recent version. I suggest you contact computer tech support and /or Microsoft support to better handle this. ๐Ÿ™‚

  • Peb
    Peb Posts: 28

    Level 3

    I see that, however, but why is this affecting just this King game all the others work fine, and soda was working the day before all my friends were there and, on my laptop, I have windows 11 and none of my friends show up on it? I don't understand why all the other games work fine just this one ................. tried everything to update HOW can I fix this issue๐Ÿ˜ก

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello!

    I'm not sure, but that seemed the remaining conclusion. From developers side, your friends list is blank but they say you should be able to ask for and receive invites to rebuild your friend list.

    At this point since you play Windows 10 and also have access to windows 11 I recommend to change platform and leave Facebook site.

    You should be able to download Soda app from Microsoft Store, log in to your account and use Social Hub feature that is available on the app.

    With Social hub you can send invites to random players you meet in events but also "outsiders" players by sharing a personal link with them

    I have Soda app installed on my laptop and it's easy to add random players from events

    I can share more infos on how social hub works

  • Debbie_Louw
    Debbie_Louw Posts: 3

    Level 1

    My Friends list isn't showing either on my phone app and pc. I have cleared cache, logged out and back in, done updates, checked that my chrome is updated, my phone app is updated. I'm using chrome on my pc and android on my phone.

    My ID is: ID: 1107456969

  • Peb
    Peb Posts: 28

    Level 3

    Well I downloaded the app GUESS WHAT yep NO Social HUB NO FRIENDS did that on desktop windows 10 and laptop windows 11 .. Removed apps d

    ownloaded x'5 but still no social hub shows up NO FRIENDS can't ask NOW What???????????? disgusting

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @Peb

    I'm sorry to hear about this.

    Did you try play 3-4 levels ( old levels are fine too) to see if Social Hub pops up? I usually see it appear way later after I clear cache or update the app

    If it doesn't, it's usually possible some feautures are yet to be available in some players game (more infos here). We know the developers spread out features and events across millions of soda players to keep the game balanced. There are some players who don't have team feature yet for the same reason.

    I understand this is frustrating but I kindly ask you to moderate your language in the comments and keep it kind. It is the policy of this forum. (read the house rules here). Thank you.

    I'll ask community manager's opinion on this.

    Please check and confirm that your game user ID is 1018410718 on Soda app too , as it was on Facebook

    To find user ID on Soda app, visit this page

Hey! Would you like to give us your opinion?