Temporary issue: Lost events, boosters or daily progress
Answers
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Hello,
i had a streak of over 1500 days played in a row but today I am back to day 1. I am pretty positive I played yesterday but was hoping that maybe it was a “glitch” that kicked me back to day 1.
Is it possible to get my days back? Obviously I am a pretty committed player.
any help you can provide would be much appreciated.
thank you,
Seth
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Hello @samiller_11 and welcome to soda community!
Unfortunately daily streak can't be recovered if it's broken
Quite many players reported this glitch but I don't have updates on the situation yet. Would you provide more details about your game so I can collect all infos and forward them to community manager?
- what is your game user ID *
- do you play on Soda app installed on your device? Or, do you play on Facebook site?
- Which device do you use? (make an model)
- does your device have at least 2 GB of free storage?
- which is the latest version of your device operating system (for example, Android 11, iOS 15)
- which is the latest version of Soda app installed on your device (for example 1.219.3)
*with your game ID the game can be located and looked into
It's a unique number associated to your account. Visit your profile settings in Soda app and click twice the King logo at the top. It will be replaced by your game ID. For more infos visit this page on how to find this number on Soda app
thanks!
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