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Disappearing Events & Extra features on W10! FIXED!

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Answers

  • QueenB
    QueenB Posts: 15,451

    Thanks for confirming @jkrueger ๐Ÿ‘

    I'll move your post to the thread so you know when there is an update on the issue.

    Thanks for your patience while we look in to this ๐Ÿค—

  • annelies1965
    annelies1965 Posts: 1

    Level 1

    I have the same issue๐Ÿ˜ช

  • Rich_Harstad
    Rich_Harstad Posts: 2

    Level 1

    The piggy bank, Mr. Toffy's fair, episode race and weekly race have all disappeared. How do I get them back?

  • Rich_Harstad
    Rich_Harstad Posts: 2

    Level 1

    Windows 10 on Lenovo pc

  • Rich_Harstad
    Rich_Harstad Posts: 2

    Level 1


    I tried Facebook problem so I went back to King.

  • Graeme_London
    Graeme_London Posts: 96

    Level 3
    edited February 2020

    @Rich_Harstad@QueenB I have the same problem with Windows 10 app just started today

  • Gayle_Cooney
    Gayle_Cooney Posts: 3

    Level 1

    I am also using windows 10. Started 3 days ago, wrote to support and still no answer to fix.

  • LizzyLemondrop
    LizzyLemondrop Posts: 805

    Hey @QueenB I wrote to Support through the game like you suggested, but there is a problem. I got an email back and all that did was provide me a link me back to this site https://communities.king.com/ and this site https://www.help.king.com which ultimately redirects me to a questions page ๐Ÿ˜ฅ I can not actually get a Support person to help me. I even tried selecting the game (Soda Saga) from that page, and that just redirects me to promoted articles and topics.

    promosonly.PNG


  • PummyRaj
    PummyRaj Posts: 44,156

    Hello @Rich_Harstad Hearty Welcome to our friendly King Community ๐Ÿค—

    I am very sorry to hear that he special features are missing from your game!

    Are you playing the game on Windows 10 or some other device? When did you notice this first? Will you be able to post a screenshot of your map screen?

    Please post back by typing in the comment box given below.

  • ohojfk
    ohojfk Posts: 5

    Level 2

    I have the same problem. I was sent a email and it did fix the problem but!! I was told to change my pass word and I did not do it. So when I went back I lost mr. toffee's fair and soda squad disappeared. I guess I need help.But the question I have if I get a reset do I chande my password before I loge back in???

Hey! Would you like to give us your opinion?

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