Bubblegum Hill prizes not being received- Under investigation!

Sukanta_Biswas · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/294686/reward-not-got

The problem is under investigation and you will find detailed information here.

https://community.king.com/en/candy-crush-soda-saga/discussion/288870/bubblegum-hill-prizes-not-being-received-under-investigation

Let us know your game Id HERE to test your problem.

Thank you.

Molgren · May 2020

Bubblegum hill is not giving erewards earned. Don’t want to play anymore

Bustogusto · May 2020

At least twice this weekend, ,I'm not getting my lollipops and free game play time. This also happened to me a few times last weekend too.

Very disappointed : (

Boogie221 · May 2020

Although I like BGH I have now completed it twice without getting the lollipop hammers and I only ever seem to get one gold bar. Without the hammers, it isn’t worth putting the time and effort in.

Sukanta_Biswas · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/294743/multiple-times-prizes-not-awarded

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

The problem is still under investigation so let us know your game Id HERE to test your problem.

Thank you.

Sukanta_Biswas · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/294742/why-aren-t-rewards-given-when-earned

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

The problem is still under investigation so let us know your game Id HERE to test your problem.

Thank you.

kingfloki · May 2020

Havn't been receiving rewards. Owed 24 lollipop hammers. Not fun to play if your not getting what you've earned :(

Spinnifix · May 2020

Hello and welcome to this community

This problem is already known. It is already being worked on. It is important: that you have a secure connection to the Internet or WiFi, empty the latest version and the cache. So you can avoid problems. I have it postponed.

@LadyRaffie & @Lola_Pop

vflo · May 2020

very frustrated with bubblegum hill. I should have received 24 hammers at this point. Also waited over 1-1/2 hours and only got 1 coin. Not fun. This is very aggravating. I thought the issues were fixed. NOT.

Spinnifix · May 2020

Hello and welcome to this community

This problem is already known and is being worked on. There is also a big post about it. I have it postponed.

@LadyRaffie & @Lola_Pop

Bubblegum Hill prizes not being received- Under investigation!

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