Farm heroes takes a while to load on facebook

Edmilson

I would like some guidance from you guys. My wife already a few weeks every time she goes to play Farm heroes saga on facebook, takes a long time to open, is on a screen saying that is downloading and asks to wait and the message is changing and takes a long time to open. Ja my husband on the same computer normally opens on his face. Can you help me.

QueenB

So you've tried the steps and it did not help @Tupence, since you've rejected my answer? 

QueenB

Wait, are you playing trough Facebook game room or trough facebook browser? 

Also, one more question, do you have access to Windows 10 on your PC?

QueenB

I will try my best to help @Edmilson😉

Have you by any chance tried some troubleshooting steps like clearing the cache of your browser, trying a different browser?

We have a page here with recommendations on how to improve the game. 

Hope this helps 

Stormrider1

will not open, it keep saying its loading, have waited up to 20 min.  I have empty my cache, clear my history and updated my flash player, have also try a different browser

Crystalman

I am having the same problems with my apple Mac. Have done the same as Stormrider1 to no avail!

Stormrider1

yes, mine is also a apple mac

Edmilson

I've already posted about my problem with the Farm Heroes Saga game here. I was given some solutions such as clear cache and change browser, I cleaned the cache and did not solve, change browser I would not like. And I still have the problem. My game takes a long time to load, appears messages that are loading, I play on facebook, but the strange thing is that my husband also plays on the same computer, same browser, his facebook and does not lock. Please could someone help me.

QueenB

Sorry to hear this did not help @Edmilson

Let's try to remove the game from Facebook and install it again. 

First of all, don’t worry as this process will not delete your progress. As soon as you reinstall the game you will be back on the same level as before.

 

In order to delete the game from Facebook please follow these steps: 

Go to “Settings => Apps” and press the “x” next to the game app.

Now clear the cache for your computer: http://www.wikihow.com/Clear-Your-Browser's-Cache.

Now search for the game from the search field on Facebook and start playing.

Let me know how it goes  

Edmilson

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Thanks for your tips, but it did not work ,,,, I did the whole process that you passed me, and still the same problem.

stinkyinky

I am also experencing difficulties with loading taken upto 30 minutes each day and when I eventually get on it only stays on day one for daily rewards, feeling somewhat cheated by this as I play daily.  Saw comment that the chache should be cleared, I have don this but still no faster. Any ideas what to try next?

QueenB

@Edmilson, does your game look different from your wife's game? Do you know if you have the Flash or HTML5 version? 

@stinkyinky, do you have a HTML5 or Flash version?

Have you also by any chance tied the steps above provided to @Edmilson ? 

stinkyinky

I think it is the flash version as I had to enable allow game before it would open but I no longer receive this message.