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Farm Heroes Saga not loading on Facebook! FIXED!

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Answers

  • Lady_Choo
    Lady_Choo Posts: 26,068

    @horseyhorsey have you lost all levels on both or just your ipad? Are you playing through Facebook or the Kingdom? If you're playing through Facebook it should save on their servers too, but on the Kingdom there is a chance that you've been logged out. Could you check, and even if its showing you as logged in, try logging out again then back in and see if that helps :)

  • piaandersson
    piaandersson Posts: 1,032
    edited February 2020

    @Chicken_Slayer I can confirm what adam says about 2185 and 2189. I have tried his levels on king.com and get the same. Also checked one from earlier when it was problem 2168 and the same. So some levels get the popup that says sorry something went wrong please reload.

    So now it is back to how it was before (after the big one was fixed).

    @QueenB said in the thread about unlimited boosters https://community.king.com/en/farm-heroes-saga/discussion/275853/unlimited-usage-of-the-boosters-reported-to-the-studio#latest that they had fixed that on facebook and king.com. What I know that problem was not on king.com. But if they have done something on king.com that is likely what cause this problem to return.

    But if what you say that 2185 now has weed maybe that is the problem. But since the level not open on king.com there is no way to check if that is the cause. That they changed existing levels.

  • adam64
    adam64 Posts: 46

    Level 3

    @Chicken_Slayer I play a desktop computer on the king com platform, my wife also only has a laptop on windows 7 professional

  • QueenB
    QueenB Posts: 15,430

    Thanks for the tags, @Chicken_Slayer and @piaandersson 👍

    @adam64 I was able to reproduce the issue so I have reported this to the studio. I do not know how long it will take them to correct this so I'm wondering, do you have access to a mobile device or do you also play on Facebook?

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Thanks @piaandersson so its obviously King.com only then as Facebook is fine so that is something!

  • adam64
    adam64 Posts: 46

    Level 3

    edited February 2020

    @QueenB thank you for handling errors in the game. I will wait until it repairs because mobile and fb games are slightly different and do not bring such joy, as the game on king.com

  • gracivanenascimento
    gracivanenascimento Posts: 1

    Level 1

    Eu n tou conseguindo me conectar com o meu Facebook

  • Angela2021
    Angela2021 Posts: 1

    Level 1

    A little while ago I made it to level 1297 and every time I click on it to play....the game crashes and I'm looking at my desktop. Has a bug been reported? I use a PC with Windows 10. Game version is 5.70.3. Thanks.

Hey! Would you like to give us your opinion?