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Hi everyone. I used the game on the PC after trying everything else I could think of and got passed that level, then I was able to play on my phone. I did not dare to try add on/ special event games after that. If you can, try that (use PC, then back tp phone) if you are able to to see if it helps you. Thanks for all your help! Knocking on wood that it isn't the eggs that did it for the next game/level!
@lilyellen95 First off, Welcome to our Community 🤗
Question, did the game happen to freeze when the Companion got activated? If yes, this is an issues which the game team is already aware and working as fast as they can to correct this.
In the meantime, avoid using the Companion and you should be able to continue playing without issues.
Apologies for the inconvenience caused and thanks for your patience while we look into this 😉