Hi @red7878 and welcome to our adorable Community 😊 Which device and OS are you using for this game? Did you try to clear cache and cookies? It's simple, but sometimes these simple steps really can help. And please check if your game is up to date, the latest version should be 1.17.9.
I’ve been having this same problem for months! Very frustrating! I’ve lost out on thousands of coins! I’ve tried emailing king, but they do not respond.
If you didn't please do so and choose the proper game, topic and subtopic. Once you do so, you will get an automated email message. Note that you have to answer to that mail and explain what is happening in order to reach them again. Thanks for understanding.
My point is that the email doesn’t say that you have to respond to the email. It only says to try the community support. How was I supposed to know that I needed to reply to the email? I will do that now, but the email should say that. Btw, I don’t appreciate your snarky reply. That’s not how a professional should speak to a customer.
@hannahbell86 I understand. That's why we are here to direct you the right way. I am sorry if it sounded like that, it was not my intention. I am only a volunteer who is trying to help people around. Have a wonderful weekend 🤗
It has been like six or seven weeks and nothing. It’s like they don’t care anymore or something. Never did get my bonus 250 coins from that time. Not impressed and thinking maybe I should give up the game if this is what is gonna happen.
For the new Quests I have completed 2 of them and did not get my rewards. When I take the reward the notice: "Connection failed" appear. Yesterday and today has the same problem.
Answers
The only way outside is inside. Namaste 🙏🏻
Level search box - Candy Crush Saga
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0 · Helpful Woah! Sweet Love Hahahttps://soporto.king.com/contact
If you didn't please do so and choose the proper game, topic and subtopic. Once you do so, you will get an automated email message. Note that you have to answer to that mail and explain what is happening in order to reach them again. Thanks for understanding.
The only way outside is inside. Namaste 🙏🏻
Level search box - Candy Crush Saga
🌈
Portal to navigate between levels - Friends Saga
🌈
Shake Piggy Bank - Friends Saga
🌈
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaThe only way outside is inside. Namaste 🙏🏻
Level search box - Candy Crush Saga
🌈
Portal to navigate between levels - Friends Saga
🌈
Shake Piggy Bank - Friends Saga
🌈
- Report
0 · Helpful Woah! Sweet Love Haha- Report
1 · 1Helpful Woah! Sweet Love HahaThe only way outside is inside. Namaste 🙏🏻
Level search box - Candy Crush Saga
🌈
Portal to navigate between levels - Friends Saga
🌈
Shake Piggy Bank - Friends Saga
🌈
- Report
1 · Helpful Woah! 1Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaI saw another thread about the same issue: https://community.king.com/en/farm-heroes-super-saga/discussion/comment/325592#Comment_325592
Please have a look there and follow the instructions from firebombmarkus
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