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No Internet Connection in the game-Fixed!

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Answers

  • Lola_Pop
    Lola_Pop Posts: 12,046

    Hello @CML999 and @blavigne, welcome to the Community!

    The information you're providing is very helpful for the team to find where the problem is and tackle it- thanks!!

    @blavigne , I'll send you a private message to help you get your levels back 😉

  • nyntje13
    nyntje13 Posts: 2

    Level 1
    edited April 2020

    (Edit by CM: Unsupported Language)

    1022227233

  • arvma51
    arvma51 Posts: 16

    Level 2

    Hey LolaPop

    I was on level 2070, now after restart I am at 2026!

    I hop you can help me!

    arvma51 ID 2295131194

  • celinem
    celinem Posts: 34

    Level 3

    My game connection was fixed yesterday, April 21, got put back 14 levels to level 2026. Opened the game just now and am having the same connection issue as before. I will not play the game until you get it fixed as I don't want to keep playing the same levels over and over.

  • blavigne
    blavigne Posts: 3

    Level 1

    Thank you Lola_Pop. I have responded to your PM and I really appreciate the help. I have been playing this game for a long time with no issues at all. Again I thank you for your time and consideration!!


    PS Just a side note but I miss the stories that used to come with new levels!!

  • cathyr66
    cathyr66 Posts: 14

    Level 2

    Same here- been like it for weeks

  • Sagaparadis
    Sagaparadis Posts: 5

    Level 2

    Same here and At the end of the bonus time the app didn’t give my bonuses and deleted the one I already had and just gave me the time and the ones that give you extra time 🤷🏻‍♂️ and they don’t answer my emails...

    I’ve been playing for years and i had baugh coins to win these levels...

    C2D56300-AAD9-4991-B6E1-F3721A282044.jpeg 76C69CBA-38F5-4BB2-BD6D-42DF9819C2C8.jpeg 8B768D6A-CAC3-4A20-974F-2686177B8BEC.jpeg


  • Sagaparadis
    Sagaparadis Posts: 5

    Level 2

    my ID is 10721171369

    this is what I lost

    I only got the time and the +1

    i had bought jokers with coins I paid for and I even lost most of the bonus I had before...

    I sent you an email with all the details

    And me to the WiFi symbol is turning all the time but I still have the team offers that are proposed

    please could you answer my email with an other advice then to go and check the community please

    Thank you

    5AC922E4-5A38-43E3-B896-38ADA8CE1889.jpeg 388F07CA-DF01-4328-A2D8-CAAE69783FA8.jpeg E4313E61-0A1E-454C-B667-A71A89A7E68F.jpeg


  • Mortanious
    Mortanious Posts: 16

    Level 2
    https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/698768#Comment_698768

    Nope! Not working. Now at least the wifi icon stopped spinning, after 3 weeks it has given up to an X.

    Screenshot_20200423-144202_Pyramid Solitaire Saga.jpg


  • Mortanious
    Mortanious Posts: 16

    Level 2
    Screenshot_20200423-144224_Pyramid Solitaire Saga.jpg

    And ibcl arlt have internet and I'm typing this from my phone. Like who doesn't have internet on their phones anyway?

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