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Game won’t start (Apple devices) - Under investigation!

Lordtbone
Lordtbone Posts: 12 Level 2
edited April 2020 in Support

After the last update the game doesn’t start on my iphone 7

Best Answers

  • Lola_Pop
    Lola_Pop Posts: 12,036 Community Manager
    Answer ✓

    Hello Adventurers!!

    Thanks so much for letting us know about this issue!! I've contacted the Game Studio team about it and we're investigating what can be done to solve it as soon as possible. 😅

    Stay tuned- I hope I can give you some good news very soon!

  • PummyRaj
    PummyRaj Posts: 42,846 Candy Moderator
    Answer ✓

    Hello @Frazer Welcome Back to the King Community 🤗

    I am very sorry to say that, there is no improvement yet in the situation!

    The King team is still trying to find a fix! They were supposed to send a fix about 20+ days ago! But, not sure what happened, and the problem still persists!

    I just know that, because they cannot replicate the issue, they might not be able to find the root cause for the issue!


    Unfortunately, the Pyramid game Community Manager too does not have any update (as of Friday) to inform the players with! Hopefully, we will have some news in this upcoming week!

    Thank you very very much for your continuous patience and understanding 🙏

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