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I am on the correct level, but have lost all earned rewards!!!!
Welcome to Sweet King Community! đ
Do you have playing Pyramid Solitaire Saga? đ¤
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hallo ?????
Are you asking lost all of inventory boosters and lives on this game? đ¤
Very sorry for your problem! You can check to read here (Lost boosters on your mobile? Oh no! Letâs see if we can solve it!) that I hope you can understand to read them.
â ď¸ So please also attention when you have trouble to lose all of your boosters! â ď¸
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!Â
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.Â
Itâs best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.Â
They do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. đ
đ Experiencing issues with the game? Check here before posting!
Also thank you for your playing Pyramid Solitaire Saga so much! đ
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I have a problem with the game.. some days I get my rewards and most of the time they disappear starting to make me not want to play any more hopefully u guys fix it soon
Hi @tryland
Please follow the link that @Diamond Lim posted for you above and if that doesnât help you then you will have to contact customer support with the âContact usâ link at the bottom of this page. Youâll need your email and game ID and a detailed description of the problem. Youâll get a automated email that you will need to respond back to. đ
Let me know if this helps. đđ¤
Thanks @Diamond Lim for the help. đ
Teresa đŚđşđŚ
PS I will also add you to my tagging list for discussions and contests to win gold bars here in the community. đ¤
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!Â
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.Â
We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. đ
Have a nice and safety day! đ
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my game randomly quit in the middle of playing last night. When I restarted all my boosters have disappeared!! How can I fix this?
This game will not load?
I had a bunch of boosters because I had phone/game issues last March or so, but I got a new phone rece rlt and thought it copied everything over but all of my boosters were gone. I am attaching what they originally gave me, but I did use a lot of them, not sure how many, but I am hoping there is a way to get these backâŚ
Hello Comunity I just had a big issue - and after reading around, I realised is somewhat common? I've seen at least a couple of posts with the same problematic: losign all the boosters In my case, I mistakenly logged out of FB, and when I reconnected, all my boosters where gone. I tried logging out and in again,âŚ
Bonjour, Depuis que jâai sauvegardĂŠ ma progression dans le jeu, jâai tout perdu, je suis revenu au dĂŠbut. Hello, Since I saved my progress in the game, I've lost everything and I'm back at the beginning.
đ General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellularâŚ
