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How do I get my progress back????????????????????

19nanjo19
19nanjo19 Posts: 1

Level 1

Have been playing this game for along time. I have never had it miss a beat. I am playing on Windows 10. The game would not open so I looked for help and it said to go into the apps and reset the game. So I did and I lost all of my progress. I was on level 2305, Had some rewards, and some money. Help me get my progress back!!!!!!!!!!!!! Please

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 164,827
    edited November 2021

    Hello there! @19nanjo19 👋

    Welcome to Sweet King Community! 👑

    Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

    So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

    If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

    Anyway, we do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, you can also ask these two problems on "Contact Us" and send Game ID together.

    Would you like to be contacted in the community for discussions and Gold Bars here? (by @teresawallace44 the Pyramid Solitaire Moderator)

    You can also participate and answer here (🦃 A Thanksgiving Hub Contest! 🦃) and here (💛🧡 King Community Quiz 🧡💛) that you can chance to win gold bars on this game! 😉

    Also check another exciting news and threads (click on spoiler warming button here) :

    💫From King with love Learn more about our sweet initiatives

    📰 Community Newsletter- November Edition HERE

    Member of the Month- October 2021: Racoon7 HERE

    🍫 Badge of the Month - November HERE 🍫

    3️⃣👑 Let's celebrate our King Community Third Anniversary - Get Badge HERE! 👑3️⃣

    👑 Join our Kingdom and get this royal badge HERE!

    🔔 Let's hear you out HERE!🔊

    What is your favorite King game? HERE

    🔊 Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    🎵 King Community Playlist HERE 🎵

    👧🧑 Let's break the ice HERE 🍧🍦

    Have a nice and safety day! ❤️😄

  • atrapasueños
    atrapasueños Posts: 1

    Level 1

    edited January 2022

    (EDITED by CM - Unsupported language) 

  • Diamond_Lim
    Diamond_Lim Posts: 164,827
    edited December 2021

    Hello! @atrapasueños 👋

    Welcome to Sweet King Community! 👑

    Sorry for your reply because we can only use English on this area that we can understand / help you on King Community. Don't worry! You make sure use Google Translate to translate English Language as well on next time. You can also read the House Rules here!

    But you can join and ask here with using Spanish Language on Spanish Corner. Thanks! 😊

    Thank you for your playing Pyramid Solitaire Saga! ❤️😊

    🥳 Celebrate Level 4000 with a badge and an exclusive wallpaper!

    Would you like to be contacted in the community for discussions and Gold Bars here? (by @teresawallace44 the Pyramid Solitaire Moderator)

    You can also participate and answer here (🍪 Art Challenge : Bake, decorate and post 🍪), here (Who is ready to unscramble these sentences?), here (⛄️🌲 Ho Ho Happy Holidays Community Wide Hub Contest) and here (Show your amazing score on Happy New Year 2022 Contest) that you can chance to win gold bars to the King game of your choice! 😉

    Also check another exciting news and threads (click on spoiler warming button here) :

    💫From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    Holiday gift, from King to you! Extra levels HERE!

    📰 Community Newsletter - December Edition HERE

    👨‍⚕️ Badge of the Month - December 2021 HERE 👨‍🔬

    ⛄ Art Challenge : Do you want to build a snowman? - Get Badge HERE! ⛄

    👑 Join our Kingdom and get this royal badge HERE!

    🔊 Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    Have a nice and safety day! ❤️😄

  • Hi @19nanjo19

    Welcome to the wonderful King community. 🤗

    The game Pyramid Solitaire can only be played on mobile devices. PC windows 10 no longer supports this game. You can still play it on any mobile device. I am sorry for any inconveniences this has caused. 💕

    Please take a few minutes and explore the rest of the King community by starting ➡️ HERE ⬅️

    Thank you for playing Pyramid Solitaire. 💕

    Teresa 🦋🌺🦋

Hey! Would you like to give us your opinion?