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Hello @Periwinkle2020 Hearty Welcome to our wonderful King Community 🤗
I am sorry to hear about the issue in your game!
Did you save your game before reinstalling the App, either through Facebook OR Kingdom account?
You can post back by simply typing your reply in the comment box given below (just like before 🙂).
Talk to you soon! Have a wonderful rest of the day!
This happens to me whenever I earn too many game boosters. I had over 100 of one and almost 100 of another. No recourse but to uninstall which will cause the losing them all, reinstall and then after a certain amount builds up again only for the same thing to happen over and over. I think King does this dirty trick on purpose trying to get players to purchase boosters. I will not pay money to play.
Welcome to Sweet King Community! 👑
Very sorry about your all of the boosters lost. You can check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them.
⚠️ So please also attention when you have trouble to lose all of your boosters! ⚠️
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊
🛠 Experiencing issues with the game? Check here before posting!
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Have a nice and safety day! ❤️😊