Support

Support

Sign Up!

Skip to end of Carousel
2 Slides on display, initial Slide 1 of 2
End of Carousel

No Internet Connection in the game-Fixed!

17810121319

Answers

  • Posts: 12,046

    Hello @CML999 and @blavigne, welcome to the Community!

    The information you're providing is very helpful for the team to find where the problem is and tackle it- thanks!!

    @blavigne , I'll send you a private message to help you get your levels back 😉

  • Posts: 2

    Level 1

    edited April 2020

    (Edit by CM: Unsupported Language)

    1022227233

  • Posts: 16

    Level 2

    Hey LolaPop

    I was on level 2070, now after restart I am at 2026!

    I hop you can help me!

    arvma51 ID 2295131194

  • Posts: 34

    Level 3

    My game connection was fixed yesterday, April 21, got put back 14 levels to level 2026. Opened the game just now and am having the same connection issue as before. I will not play the game until you get it fixed as I don't want to keep playing the same levels over and over.

  • Posts: 3

    Level 1

    Thank you Lola_Pop. I have responded to your PM and I really appreciate the help. I have been playing this game for a long time with no issues at all. Again I thank you for your time and consideration!!


    PS Just a side note but I miss the stories that used to come with new levels!!

  • Posts: 14

    Level 2

    Same here- been like it for weeks

  • Posts: 5

    Level 2

    Same here and At the end of the bonus time the app didn’t give my bonuses and deleted the one I already had and just gave me the time and the ones that give you extra time 🤷🏻‍♂️ and they don’t answer my emails...

    I’ve been playing for years and i had baugh coins to win these levels...


  • Posts: 5

    Level 2

    my ID is 10721171369

    this is what I lost

    I only got the time and the +1

    i had bought jokers with coins I paid for and I even lost most of the bonus I had before...

    I sent you an email with all the details

    And me to the WiFi symbol is turning all the time but I still have the team offers that are proposed

    please could you answer my email with an other advice then to go and check the community please

    Thank you


  • Posts: 16

    Level 2

    Nope! Not working. Now at least the wifi icon stopped spinning, after 3 weeks it has given up to an X.


  • Posts: 16

    Level 2

    And ibcl arlt have internet and I'm typing this from my phone. Like who doesn't have internet on their phones anyway?

This discussion has been closed.

Welcome!

It looks like you're new here. Sign in or register to get started.