Sign Up!

Game won’t start (Apple devices) - Under investigation!

Options
1…1011131516…20

Answers

  • stan1981
    stan1981 Posts: 3,418 Legend
    Options

    What error msg u seeing? Restart ur phone and update to latest version and try ...

    Flag · Helpful Sweet Love Haha
  • kyzosmom
    kyzosmom Posts: 1 Newbie
    Options

    There’s no error msg. It just crashes every time I try to open it. Phone is updated. Still not working :(

    Flag · Helpful Sweet Love Haha
  • katarina65
    katarina65 Posts: 0 Newbie
    Options

    I play on my Iphone and since the latest update the game does not open. There is no error message, it just chrashes when I try to open. It seems to be a lot of people who have the same problem, when will you fix it??

    I have the latest update and use a Iphone 7.

    Flag · Helpful Sweet Love Haha
  • elmosgal
    elmosgal Posts: 3 Newbie
    Options

    Same with me. My pyramid solitaire saga will not open at all. I’m on an iPad 6th generation. Tried rebooting, and did the update, to no avail. I have no idea what level I’m on, only that it’s way up there, as I have played every day for years now. It has not opened for weeks, & I miss it.

    Flag · Helpful Sweet Love Haha
  • bManning
    bManning Posts: 5 Level 2
    Options

    Am I the only one that has the impression that our comments are falling on deaf ears, and that nothing will ever be done beyond the endless runaround? Going on a month now, and nothing useful happening at all from my perspective.

    Flag · Helpful Sweet 1Love Haha
  • jjaap
    jjaap Posts: 10 Level 2
    Options

    Hi. I said in a previous post if they could fix it’d have happened by now. I fear we may all have to move on.............😕

    Flag · Helpful Sweet Love Haha
  • Lordtbone
    Lordtbone Posts: 12 Level 2
    Options

    Repost:

    Before you do this keep in mind you lose all your boosters, jokers, scepters, extra cards and your progress if you haven't saved it. You could check on another device first to see if your progress is saved there when you log in.

    If you have saved your progress before (How to save progress? see:https://community.king.com/en/pyramid-solitaire-saga/discussion/246011/how-do-i-save-my-progress) You can Touch and hold the app on the Home screen and then delete it. Get it again from the app store and it will work again! You do need to log in again to your king.com or facebook account to carry on playing from where you left it. Keep in mind that you lose all your boosters, jokers, scepters and extra cards but maybe King will reward us with some free gold? 😉

    Flag · Helpful Sweet Love Haha
  • scubie2
    scubie2 Posts: 24 Level 2
    Options

    Reward us?! Yeah right. The only reward I want is to FIX MY GAME! All 2020 technology, & you guys can’t fix an online game of Solitaire?! Come on. RIDICULOUS

    Flag · Helpful Sweet 1Love Haha
  • harveykat
    harveykat Posts: 1 Newbie
    Options

    Not starting on iPad... please resolve.... have been playing forever, salvation during COVID

    Flag · Helpful Sweet Love Haha
  • jpjeps
    jpjeps Posts: 4 Newbie
    Options

    I agree that it feels like they are ignoring us. I have been playing for several years. There have been times when I have finished the game and waited for them to make more levels. I think they are not in a hurry to fix it because our game isn’t a super popular game like Candy Crush.

    Flag · Helpful Sweet 1Love Haha

Hey! Would you like to give us your opinion?

Categories