Game won’t start (Apple devices) - Under investigation!

TraceyRudd1962 · April 2020

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/703989#Comment_703989

thank you for your help, so is this an in game problem that your workIng on ? Do you know how long this issue will take to fix or could you help me here thank you

jjaap · April 2020

Hi - my issue same as all others here - my guess is if you could you’d have fixed by now..... :(

cboon · April 2020

Pyramid Solitaire app won't open on my iPhone. How do I confirm my games are saved before I delete app and reinstall?

kiara_wael · April 2020

https://community.king.com/en/candy-crush-saga/discussion/292397/app-wont-open

Hi @cboon . Welocme to our Community

Please check this page first

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-apple-device

Please visit Pyramid Solitaire Saga page

https://community.king.com/en/pyramid-solitaire-saga/

siuk4t · April 2020

I been playing pyramid solitaire for YEAR! I am currently at around 1230.

Since I did the update on my iPhone the application won’t open. I see the orange King screen, but then it disappears and I see my iPhone background.

Why won’t it open?

bManning · April 2020

So far the only useful advice has been NOT to uninstall the game and re-install it, or you will be sent back to the beginning. So, we are all stuck until they actually solve it. I am surprised that it is taking so long.