Why does my Bubble Witch Saga 3 keep saying No internet connection?

Lady_Choo

PLatO825 said:

I haven't been able to connect to the internet on Bubble Witch 3 since last night. I have a Pixel 3 & I've uninstalled/reinstalled, cleared the cache & powered on/off but still no connection.  What's next? Anything else I can do? Thank you!

Hi and welcome! Is there an update waiting?
Did you update or anything before it stopped working?

PLatO825

No, I didn't notice if there was an update as they are set to automatically update. I've also tried Wi-Fi vs data & still nothing. I'm so frustrated!! I was on level 1097 & there's literally nothing I can do since I uninstalled & reinstalled since I can't sign in. Uuuggghhh!! Is there anything else I can try?

LadyRaffie

Hello @PLatO825

Welcome to our Community

Could you please confirm the following? 
-You haven't been able to log since the 15th of Jan
-You were on level 1214 on BW3

Let me know if both answers are yes. Will talk to Tech and see if they can have a look at your account and figure out what's going on 

Have a Bubblific evening!

Lady_Choo

Always manually check for updates too as even though they are set to auto update, depending on connection, they don't always. I have spoken to many players that have it set to update and then when checked, it hasn't done it for many update versions  

PLatO825

@Chicken_Slayer I did check for updates manually when I couldn't sign in but thanks anyway.

PLatO825

@QueenRaffie yes to both. I was able to download BW3 & sign in on my son's phone & I was on level 1214.  I don't understand why this doesn't work on mine AFTER I uninstalled & reinstalled on my Pixel.  Any luck with tech?

moons65

I need an answer to my game shows me I have no connection

LadyRaffie

Hello everyone!

@PLatO825, I have talked to them and they were looking into it. Let you know as soon as they get back to me  

@moons65 Welcome to our Magical Community

I understand how annoying this issue might be
However, as said before on this thread it's an issue that it's being investigated by the Studio and unfortunately, we don't have more info at the moment. 

As soon as the Studio reports that this issue is fixed, you guys will be the first ones to know that

Have a Bubblicious day

Spinnifix

@Doodiebunk

Hello and welcome to this community


☺ 

Unfortunately I have to draw your attention to the fact that you posted incorrectly. You are here in Candy Soda and not in Bubbel Witch. Please make sure that your game fits the page. There could be confusion. I have QueenB postpone it.


♥

 I wish you a nice day and good luck

Doodiebunk

Sorry. Thanks. I am new to this page.