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💢 Issues with League - losing rewards and status, etc. 💢 

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Comments

  • mijao
    mijao Posts: 31

    Level 3

    Hi @PrettyBubbles, and hi to all. Today (or early tomorrow) the Conjure games will close, and I will lose my Astral league. Well - sometimes it appeared, sometimes it didn't show up, sometimes it counted the stars, sometimes it did not. Conjure games s***s... Why they just don't cancel this game (Conjure) - not working and creating some kind of disappointment.

  • Hi @Magnolia4 Yes that's right but the fix for this particular issue will start coming through from next week 💓

  • Hi @mijao Yes it is frustrating but we are hoping it will all be sorted over the next couple of weeks 👍🌹

  • @PrettyBubbles

    I don't know if the newest update helped or not, but this time I was able to collect my 1st place reward in Astral League.

    However, I got another question regarding Conjure Games. After update, when the new Astral League contest began, it lasts only 6 days. Is it a bug?

  • Hi @Magnolia4 The leagues are all a bit hit and miss at the moment so we are hoping that once they new fixes begin it will sort it all out 💓

  • maf34100
    maf34100 Posts: 56,225

    I have not seen the Astral League at least for a year but I have these type of problems with the Royal Pass

  • rig1969
    rig1969 Posts: 3

    Level 1

    I have not received prizes for the last few league games. I have been #1 or #2 position and no prize….hope this gets figured out soon.

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Hi guys a fix has been added for the issues with the leagues

    If you can close your game and turn your device off for a couple of minutes if you haven't already received the fix this should trigger it for you

    Sorry this has taken a while and we thank you all for your patience

    Happy gaming and have a starlistic day 👍⭐

  • Shenronoffire
    Shenronoffire Posts: 42

    Level 3

    Well it did not work . Turned off my laptop last night and turned it back on tonight . Played Candy Crush first then move on to Bubble Witch 3 . Started to play without doing my work around and won 3 stars BUT was not given them in the league . I did my work around and play another round won stars and this time was given my stars in the league . After I finished playing I checked the MS Store and it said BW3 was update today . So the fix did not work ..

  • Magnolia4
    Magnolia4 Posts: 699

    My Astral League disappeared just before the end of the contest. Without giving my well earned reward...

    I'm really disappointed because I collected a lot of points. My effort were in vain 💔💔💔😭

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